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Timostander
Regular Visitor

Advice Please

Hi Everyone. I am looking for advice please. I am trying to add all emails sent to a Shared Mailbox, as well as saving attachment in a designated SharePoint list. Everything is working fine, except the attachment is not saved along with the email. Assistance will be much appreciated.

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1 ACCEPTED SOLUTION

Accepted Solutions

I just did a simple POC of what you are trying and it works for me.  These 4 actions are all you need.

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Pstork1
Most Valuable Professional
Most Valuable Professional

image.pngDid you make sure you turned on Include Attachments under the advanced settings of the trigger?  Attachments aren't sent to Power Automate by default due to performance considerations.



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@Pstork1 @Thank you, no unfortunately that didn’t work. I have previously done a flow where everything worked, but this time around by adding the shared mailbox, the flow has changed a bit 

I just did a simple POC of what you are trying and it works for me.  These 4 actions are all you need.

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@Pstork1 You are a star! Thank you! 

Timostander
Regular Visitor

@Pstork1 I wonder if you will be able to kindly assist me with this....exact same flow as yesterday, just different Shared Mailbox and different SharePoint site and I am receiving this error. I might add though that I have only added myself to this site and shared mailbox today, could that be the issue?

 

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Double check the address for the shared mailbox.  The error would suggest that its not finding the mailbox.



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@Pstork1 No, unfortunately not that as the email populate by itself when one start to type, definitely correct 

Any chance there are rules on that mailbox that moves mail to another location.  The only other thing I can think of is that the trigger fires, but by that time the mail has been moved somewhere else so it can no longer be found.



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@Pstork1  No but it has auto reply on permanently, could it be that?

I'm not sure, but something is definitely changing the email inside the mailbox that keeps it from being found by the flow after the trigger fires.  The Autoresponse could be doing it.



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@Pstork1 Now I am getting this error for all the flows (even the one from yesterday), what do you think the problem could be? Don’t think it has anything to do with Shared Mailbox anymore...

I'm not sure what would be causing that unless something has changed in your email system.



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