cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Approval Email Button for Mac/iphone

Hello! I have a team member and an executive experiencing where they are receiving the approval request via outlook exchange for mac and when they hit the Approve button it takes them to the approval center. This seems to be the same when accessing the approval email from an iphone. Is there any way around this? I do not want this happen (neither do they). It seems it causes confusion and extra steps. How can I get the Approval button from within their email to work without the additional browser and steps using an Apple Mac and iphone?

 

Below is a snapshot of what they see/experience. Any help is appreciated. Thank you in advance.

 

Email received via outlook exchange in mac.

exec approval email.jpg

 

email approve button.jpg

 

approval browser.jpg

 

When they click Approve, it takes them to the power automate web browser where they see the requests. I feel that this is a duplicate step and unnecessary. They should be able to click Approve from their email and the request is marked approved from there. Is there some type of setting that we are missing?

 

Ideally, this should be a user friendly similar to the Windows setup where you get the email via Outlook email, click Approve and it updates. 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
tom_riha
Most Valuable Professional
Most Valuable Professional

Hello @knandez05 ,

as a Mac user I was also hoping for some solution in this thread, but I guess there isn't any, Outlook for Mac doesn't support the adaptive cards. The only way to approve directly from an email on Mac seems to be to use the Outlook Online app.



[ If I have answered your question, please Accept the post as a solution. ]
[ If you like my response, please give it a Thumbs Up. ]

[ I also blog about Power Automate solutions even for non-IT people. ]

View solution in original post

10 REPLIES 10
PrasadAthalye
Community Champion
Community Champion

Are you using Outlook App on iPhone?

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community

Hello @PrasadAthalye No, using Mail and linking Exchange. 

@PrasadAthalye I just tried the Outlook App on iphone and it works as it should. How can we get this to work in the same way on a MAC computer?

can you download outlook for mac?

 

https://www.microsoft.com/en-us/download/details.aspx?id=45492

 

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community

Yes, it seems that they have Outlook for Mac. See below.

 

Also, any idea how to update the format of how the time comes across on the approval email? Below is shows 2021-02-01T19:09:45Z - Would like to show 12hr time format Eastern time.

exec approval email.jpg

 

Date created time seems to also be off when it was submitted. How can I get it to show the Eastern time zone?

email approve button.jpg

 

approval browser.jpg

@PrasadAthalye I confirmed and they do have Outlook for Mac however, the us.flow.microsoft.com site keeps triggering when they hit the Approve button via the email. Is there a setting or maybe upgrade that they may be missing?

 

 

@PrasadAthalye The user has Outlook for Mac and is using the latest version and is still getting a new window via Safari to us.flow.microsoft to approve the request instead of being able to approve via email. This is an extra step in the process. We would like them to just approve from within the email. Any help/feedback is much appreciated.

 

safari approval.jpg

tom_riha
Most Valuable Professional
Most Valuable Professional

Hello @knandez05 ,

as a Mac user I was also hoping for some solution in this thread, but I guess there isn't any, Outlook for Mac doesn't support the adaptive cards. The only way to approve directly from an email on Mac seems to be to use the Outlook Online app.



[ If I have answered your question, please Accept the post as a solution. ]
[ If you like my response, please give it a Thumbs Up. ]

[ I also blog about Power Automate solutions even for non-IT people. ]

Maybe a UserVoice item?

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community

@tom_riha I'm glad to hear I'm not the only one experiencing this. I had the user try the Outlook web version. It still takes them to Safari and to the us flow approval center (screenshot below) and does not permit them to approve directly via the email. I guess at this point this option does not exist for Mac users. Thank you for your feedback.

 

outlook web.jpg

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (1,560)