cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
jcoomans
Regular Visitor

Error handling triggers with transitory properties?

I've read through ALL of the responses about non-existent properties, but I can't seem to find a solution that works for me. My apologies in advance if this post is long. Here's a brief summary of my problem. . .

I have an automated Flow that is triggered by a connector. This connector subscribes to a web service that sends events to the flow. What I want to do is make sure that if that trigger gets an error response when it attempts to subscribe, I generate an error notification.

 

When the trigger is NOT successful, I get a JSON response with a property in the body called 'status' that gives me the error code. You can see an example of that here:

 
Fail subscription.png

 

BUT, when the trigger is successful, that property is missing in the body. An example of a successful trigger is below:

 

Successful subscription.png


If this subscription fails, I want to notify an email account, but I ALSO want to make sure that the flow shows up as "failed" in the flow list. To accomplish this, I created a parallel action for the notification. That way, the primary action will still fail, and the flow will show as failed in the list. Here's a image of the over Flow:

 

 On Call Center - Flow.png

 

However, this parallel notification action is constantly failing when the trigger is successful, because the property 'status' does not exist. I've tried to change the expression triggerbody().status to one that looks for empty, but it still tells me the property doesn't exist. Is there an expression that I can use that will assign the variable to SOMETHING that the switch can evaluate?

2 ACCEPTED SOLUTIONS

Accepted Solutions
abm
Most Valuable Professional
Most Valuable Professional

Hi @jcoomans 

 

Thanks for your reply. You could use coalesce expression to overcome this. I don't want to give you an example as there is already a good post about this.

 

Have a look at this please.

 

https://sharepains.com/2018/05/29/microsoft-flow-improve-your-switches/

 

Thanks

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

View solution in original post

OK, FINALLY, that did it. The coalesce expression is what I needed. Here is a look at the final result:

 

successful error handling.png

 

In simple terms, the coalesce function is looking in the trigger body for the 'status' key value pair, which is an Integer. If it is empty, then it substitutes the integer (notice no quotes) value of 0. The switch is now happy, because it is ONLY ever attempting to evaluate the result of an integer value. I'm telling you, if the JSON schema identifies something as an integer in a trigger, Flow absolutely will not let you redefine it as a string. I find this extremely annoying, but since I got this to work using integers, perhaps I can live with it.

By the way, if someone else is going to use this method to error handle non-existent properties, which is the cleanest I've seen so far, the make sure you do NOT make the mistake of trying to identify the actual 'value' of the key value pair. Why? Because coalesce only works if the top level object it is looking for is not found. So. . .if I use triggerbody()?['status'], then coalesce will return a null. BUT, if I use triggerbody()?['status']?'['value'], then coalesce will error out, because it was not able to query past 'status'. I get it, but this can easily frustrate you.

 

My suggestion to Microsoft. . .this shouldn't be that hard. JSON results in non-existent properties all the time. If I have a trigger node, having some built-in error handling options for non-existent properties would seem like a no-brainer. Especially for folks who aren't programmers.

 

 

View solution in original post

9 REPLIES 9
abm
Most Valuable Professional
Most Valuable Professional

Hi @jcoomans 

 

Could you please try the following:

 

triggerBody()?['status']

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

OK, changing from triggerbody().status to triggerbody()?['status'] allowed me to initialize the variable as a string. If the property doesn't exist, then I get an empty string. If it does exist, then I get the value.

 

Now I have a new problem. I am using a switch to do different notifications based on the value of that string. However, the switch and the case are showing errors. Here's a screenshot of the run:

error.png

 

And here's my actual flow:
flow.png

I also tried using '401' in the case, but that didn't work either. It seems like the switch does not like evaluating cases by string values. What am I doing wrong?

abm
Most Valuable Professional
Most Valuable Professional

Hi @jcoomans 

 

Tested this 

 

image.png

 

Test Result

 

image.png

 

No single quotes I used. Not sure why its failing. Check the email connector mappings.

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

OK, I finally figured out what is happening and why. In an effort to see more closely what was going on, I changed the flow so that I first initialize a variable, then parse the triggerbody() JSON response, and finally set the variable to the dynamic content from the parsing action.

 

What I discovered is that I missed that the value of the object ("status") is an integer in the JSON schema. There are no double quotes around the value 401. Therefore, I changed the type to Integer and retested. You can see the results below:

 

integer.png

 

The only thing I don't understand is WHY flow didn't error out when I SET the variable to an integer when it was initialized as a string. I would have caught my error quicker. . .the issue was never really with the Switch. My mistake, but lots of time troubleshooting something that should have produced an error when I set the variable. 

abm
Most Valuable Professional
Most Valuable Professional

Hi @jcoomans 

 

Thanks for the update and good to hear that all working as expected now. 

 

If your problem has solved, please go ahead and mark the post as solved by clicking “Accept as Solution” so that this thread will be marked for other users to easily identify!

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

Well, it's NOT working as expected. If the status field is empty, then I get an error every time because the Switch won't work with a null integer value. If I want a single Switch for all cases (empty, 200, 401, 403), then the variable MUST be a string, but Flow is automatically converting the ['status'] value to an integer EVERY TIME.

I even tried specifically identifying it as a string using string(triggerBody()?['status']), but Flow is automatically converting this to triggerBody()?['status'] again whenever I run the flow. This is infuriating. All I want to do is convert an integer that is either empty or has a number value to a string so that I can use one Switch for all cases. I mean, come one. This is one line of code in javascript.

 

I am becoming disillusioned very quickly.

abm
Most Valuable Professional
Most Valuable Professional

Hi @jcoomans 

 

Thanks for your reply. You could use coalesce expression to overcome this. I don't want to give you an example as there is already a good post about this.

 

Have a look at this please.

 

https://sharepains.com/2018/05/29/microsoft-flow-improve-your-switches/

 

Thanks

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

OK, FINALLY, that did it. The coalesce expression is what I needed. Here is a look at the final result:

 

successful error handling.png

 

In simple terms, the coalesce function is looking in the trigger body for the 'status' key value pair, which is an Integer. If it is empty, then it substitutes the integer (notice no quotes) value of 0. The switch is now happy, because it is ONLY ever attempting to evaluate the result of an integer value. I'm telling you, if the JSON schema identifies something as an integer in a trigger, Flow absolutely will not let you redefine it as a string. I find this extremely annoying, but since I got this to work using integers, perhaps I can live with it.

By the way, if someone else is going to use this method to error handle non-existent properties, which is the cleanest I've seen so far, the make sure you do NOT make the mistake of trying to identify the actual 'value' of the key value pair. Why? Because coalesce only works if the top level object it is looking for is not found. So. . .if I use triggerbody()?['status'], then coalesce will return a null. BUT, if I use triggerbody()?['status']?'['value'], then coalesce will error out, because it was not able to query past 'status'. I get it, but this can easily frustrate you.

 

My suggestion to Microsoft. . .this shouldn't be that hard. JSON results in non-existent properties all the time. If I have a trigger node, having some built-in error handling options for non-existent properties would seem like a no-brainer. Especially for folks who aren't programmers.

 

 

abm
Most Valuable Professional
Most Valuable Professional

Hi @jcoomans 

 

Fantastic news and thanks for the update.

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (1,000)