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Anonymous
Not applicable

Get direct reports (v2) is showing an extra person when in a Flow, but the correct list when isolated

I have a complex flow that gets the direct reports of a manager in the middle of the flow. There is an extra person appearing on the list of direct reports.

 

When I created a test flow triggered by a button and just run this one action, the list of direct reports does not show the extra person.

 

How can I resolve this?

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Accepted Solutions
Anonymous
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The flow corrected itself with no changes. It is no longer showing the person under the wrong manager.

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8 REPLIES 8
PrasadAthalye
Community Champion
Community Champion

How are you providing UPN? Can you hardcode and test? Also can you compare connection under which action is running? Is it the same as the other flow where you found that its working?

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community
Anonymous
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When in the complex flow, I start with a top employee’s email address and get all their direct reports. I then have a fairly simple loop that goes through and gets all their direct reports and all their direct reports and all their direct reports, etc until there are no more direct reports. So this is what gives me the UPN. 

When I described “isolating” the action, I meant hard coding the action. Both actions are using the connection of my personal account. I had my company’s SharePoint tenant administrator look up this extra person and their manager. He sees no problems from his end. The extra person was hired six months ago and has never reported to this false manager.

 

This is the only false direct report I have found. The group of people I’m looping through has 300 people.  

Anonymous
Not applicable

Any more dieas @PrasadAthalye ?

Anonymous
Not applicable

Does this user exist in AD? If yes, can you check who is the manager ? User may exist in some other OU as well.

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community
Anonymous
Not applicable

My IT tells me the user is in AD with the correct manager. They see nothing out of the ordinary. What does OU stand for?

Ok. Can you please check with your IT and tell them to check User Profile in AAD (Azure Active Directory) ?

 

https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-users-profile-...

 

Is it listing the correct manager?

 

It is correct in AAD, can you add another action in your complex flow and see if it returns the same issue ?

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community
Anonymous
Not applicable

The flow corrected itself with no changes. It is no longer showing the person under the wrong manager.

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