Please HELP! Conversion of this file to PDF is not supported

[GrantC101]

Please Help

I am currently trying to build a flow which will send a HTML and a PDF version of a file. I have been able to do this couple of time but recently I have been having an issue with a "Conversion of this file to PDF is not supported" error. I cant see where I have gone wrong and hoping if a fresh set of eyes will be able to point out my mistake.

[GrantC101]

The pictures I took did not load

Here is the message I get

{ "status": 400, "message": "Conversion of this file to PDF is not supported.", "source": "api.connectorp.svc.ms" }

[Jay-Encodian]

Hey @GrantC101 

So you are trying to convert a HTML file? Can you share the input details to the failed convert actions? (assuming you're using OneDrive?)... this will help to see what you have passed in.

Thanks J

[GrantC101]

Hello @Jay-Encodian 

I create an HTML file from the data I collect using power apps this works fine and I can send the html via email. When I try to convert the file to PDF using a flow it fails and gives me the message. 

[Jay-Encodian]

Thanks @GrantC101 , can you share the input to the create file action so we can validate the HTML has valid content?

[GrantC101]

Afternoon @Jay-Encodian 

Here is the Htmltext that I have used.

<table>
<style>
table, th, td {
border: 1px Solid black;
Vertical-Align: middle;text-align: left;
line-height: 0.8;
font-size: 90%;
}
</style>
<tr>
<td width='91'> <img src='Document Logo.jpg' width= '30' length= '50'>
</td>
<td colspan= '5'>
<p style='color:red;font-size:150%; text-align:center;'><strong>1.1 Scene Capture Personnel Record.</strong> </p>
</td>
</tr>
<tr>
<td colspan= '6'>
<p style='text-align:center;'><strong>Identify and record all individuals who were involved or witnessed the incident below.</strong></p>
<p style='text-align:center;'><strong>Ensure you identify if the individual was the Injured Party(IP), Involved (I) or Witness</strong></p>
</td>
<tr>
<td width='91';><p style='text-align:center;'><strong>Name</strong></p>
</td>
<td width='91';><p style='text-align:center;'><strong>Contact Number</strong></p>
</td>
<td width='91';><p style='text-align:center;'><strong>WHO (IP,(I) or (W)</strong></p>
</td>
<td width='91'; ><p style='text-align:center;'><strong>Employee / Contractor</strong></p>
<p style='text-align:center;'><strong>Visitor</strong></p>
</td>
<td width='91';><p style='text-align:center;'><strong>Statement given</strong></p>
<p style='text-align:center;'><strong>Yes / No</strong></p>
</td>
<td width='91';><p style='text-align:center;'><strong>Comments</strong></p>
</td>
<tr>
<td width='91';><p style='text-align:center;'>"&Name1_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact1_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who1_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee1_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement1_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment1_Textbox&"</p>
</td>
<tr>
<td width='91';><p style='text-align:center;'>"&Name2_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact2_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who2_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee2_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement2_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment2_TextBox&"</p>
</td>
<tr>
<td width='91';><p style='text-align:center;'>"&Name3_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact3_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who3_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee3_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement3_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment3_TextBox&"</p>
</td>
<tr>
<td width='91';><p style='text-align:center;'>"&Name4_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact4_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who4_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee4_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement4_textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment4_TextBox&"</p>
</td>
<tr>
<td width='91';><p style='text-align:center;'>"&Name5_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact5_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who5_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee5_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement5_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment5_TextBox&"</p>
</td>
<tr>
<td width='91';><p style='text-align:center;'>"&Name6_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact6_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who6_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee6_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement6_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment6_TextBox&"</p>
</td>
</table>

[Jay-Encodian]

Hey @GrantC101 

The HTML is malformed which is why it won't convert... not a very helpful error message!

I've just fixed up adding html, head, body tags... it now converts, but empty PDF generated. I've got 5 more mins and will see if I can fix it... This conversion tool has very limited support for HTML standards

HTH

Jay

[Jay-Encodian]

Hey @GrantC101 

See below... I'll see if I can fix-up the HTML for Onedrive.

Cheers J

[Jay-Encodian · Accepted solution]

@GrantC101 

I've fixed the main problem... none of your <tr> tags were closed with </tr>

See below:

You still need to do some work with the styling, OneDrive isn't the greatest with HTML conversion unfortunately.

Cheers J

Updated HTML Source below:

<html>
<head>
<style>
table, th, td {
border: 1px Solid black;
Vertical-Align: middle;text-align: left;
line-height: 0.8;
font-size: 90%;
}
</style>
</head>
<body>
<table>
<tr>
<td width='91'> <img src='Document Logo.jpg' width= '30' length= '50'>
</td>
<td colspan= '5'>
<p style='color:red;font-size:150%; text-align:center;'><strong>1.1 Scene Capture Personnel Record.</strong> </p>
</td>
</tr>
<tr>
<td colspan= '6'>
<p style='text-align:center;'><strong>Identify and record all individuals who were involved or witnessed the incident below.</strong></p>
<p style='text-align:center;'><strong>Ensure you identify if the individual was the Injured Party(IP), Involved (I) or Witness</strong></p>
</td>
</tr>
<tr>
<td width='91';><p style='text-align:center;'><strong>Name</strong></p>
</td>
<td width='91';><p style='text-align:center;'><strong>Contact Number</strong></p>
</td>
<td width='91';><p style='text-align:center;'><strong>WHO (IP,(I) or (W)</strong></p>
</td>
<td width='91'; ><p style='text-align:center;'><strong>Employee / Contractor</strong></p>
<p style='text-align:center;'><strong>Visitor</strong></p>
</td>
<td width='91';><p style='text-align:center;'><strong>Statement given</strong></p>
<p style='text-align:center;'><strong>Yes / No</strong></p>
</td>
<td width='91';><p style='text-align:center;'><strong>Comments</strong></p>
</td>
</tr>
<tr>
<td width='91';><p style='text-align:center;'>"&Name1_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact1_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who1_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee1_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement1_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment1_Textbox&"</p>
</td>
</tr>
<tr>
<td width='91';><p style='text-align:center;'>"&Name2_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact2_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who2_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee2_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement2_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment2_TextBox&"</p>
</td>
</tr>
<tr>
<td width='91';><p style='text-align:center;'>"&Name3_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact3_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who3_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee3_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement3_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment3_TextBox&"</p>
</td>
</tr>
<tr>
<td width='91';><p style='text-align:center;'>"&Name4_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact4_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who4_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee4_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement4_textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment4_TextBox&"</p>
</td>
</tr>
<tr>
<td width='91';><p style='text-align:center;'>"&Name5_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact5_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who5_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee5_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement5_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment5_TextBox&"</p>
</td>
</tr>
<tr>
<td width='91';><p style='text-align:center;'>"&Name6_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Contact6_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Who6_Textbox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Employee6_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Statement6_TextBox&"</p>
</td>
<td width='91';><p style='text-align:center;'>"&Comment6_TextBox&"</p>
</td>
</tr>
</table>
</body>
</html>

[v-alzhan-msft]

Hi @GrantC101 ,

Could you please take a try to choose the File content from the Get file content action when you create the html file? please create the flow as screenshot below:

Best Regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GrantC101]

Thank you very much @Jay-Encodian 

I thought it would be something simple but I just couldn't see it.

[GrantC101]

Hi @v-alzhan-msft 

The first "get file content" is an image file I use on my forms.