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eprevost
Frequent Visitor

'Post adaptive card and wait for a response' timeout & conditional

I have a flow with the action 'post adaptive card and wait for a response'. The adaptive card has 2 buttons. Following this action, I have a parse JSON action to parse the user's response, and then a switch which has different actions depending on which button the user pressed.

 

However, I want to build out a third set of actions which will trigger if the user doesn't respond / interact at all with the card. In the adaptive card action settings, I've set the timeout to PT1H. However, how can I edit my switch and/or logic in general so that if the user presses button A, actions A will occur, if they press button B, actions B will occur, but if they don't respond after 1 hour, actions C will occur? Can this be done with a 'do until' loop? If so, how?

2 ACCEPTED SOLUTIONS

Accepted Solutions
edgonzales
Most Valuable Professional
Most Valuable Professional

@eprevost 

Hey there.  So, this is theory, but should work, ya?  I imagine there's some kind of update happening in Actions A or B, right?

Add a parallel branch to your flow at the same level as your "send adaptive card" step.  Have a delay, and then something to check for the update that happens in A or B.  If neither of those have happened, then Action C:

 

edgonzales_0-1653081124195.png

Something like that.

 

Keep us posted.

-Ed

 

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View solution in original post

Hi there. This solution is interesting. I think that the delay and conditional in the parallel branch may not be necessary. I found this writeup which details error handling in Power Automate using the 'configure run after' setting. I think that if I were to put actions C as a parallel branch to the 'parse JSON' action and then set it to run only after the 'send adaptive card' either fails or times out, this would give me the intended results. 

 

However, in the end I went with a slightly different solution. I put the teams card and the switch within a 'do until' loop that will loop until a previously-created variable is equal to true. In the switch, after both actions A and actions B, I set the variable to true. If neither case A nor case B in the switch evaluates to true, the flow will skip to a final  conditional with evaluates whether the variable is equal to false, and if so, it performs actions C. I then set my actions to run even if the previous action failed, timed out, etc. See screenshots below. 

FlowFix1.PNG

 

 

FlowFix2.PNG

 

FlowFix4.PNG

View solution in original post

2 REPLIES 2
edgonzales
Most Valuable Professional
Most Valuable Professional

@eprevost 

Hey there.  So, this is theory, but should work, ya?  I imagine there's some kind of update happening in Actions A or B, right?

Add a parallel branch to your flow at the same level as your "send adaptive card" step.  Have a delay, and then something to check for the update that happens in A or B.  If neither of those have happened, then Action C:

 

edgonzales_0-1653081124195.png

Something like that.

 

Keep us posted.

-Ed

 

If you liked this reply, please give it a thumbs up! If this reply has answered your question or resolved your challenge, please consider marking it as a Solution. This helps other users find it more easily via search.

Hi there. This solution is interesting. I think that the delay and conditional in the parallel branch may not be necessary. I found this writeup which details error handling in Power Automate using the 'configure run after' setting. I think that if I were to put actions C as a parallel branch to the 'parse JSON' action and then set it to run only after the 'send adaptive card' either fails or times out, this would give me the intended results. 

 

However, in the end I went with a slightly different solution. I put the teams card and the switch within a 'do until' loop that will loop until a previously-created variable is equal to true. In the switch, after both actions A and actions B, I set the variable to true. If neither case A nor case B in the switch evaluates to true, the flow will skip to a final  conditional with evaluates whether the variable is equal to false, and if so, it performs actions C. I then set my actions to run even if the previous action failed, timed out, etc. See screenshots below. 

FlowFix1.PNG

 

 

FlowFix2.PNG

 

FlowFix4.PNG

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