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CanvasApp import: FAILURE: Code: EnvironmentVariablesNotSupported

Hello...

That's a new one for me...

 

I have a 3 environment tenant : dev, preprod, prod.

I exported a solution from dev, to import it in the freshly created preprod environment.

 

I have this error after setting connection and environment variables during this import :

Jedediah_1-1716813791613.png

 

If you are not familiar with french, it says that the target environment doesn't support environment variables and is using version 1.0.0.15 where 1.0.2.35 is needed.

 

Any idea ?

14 REPLIES 14
CaroleR
Advocate I
Advocate I

Hello

We experience the exact same problem since yesterday. Could'nt solve it so far but we are contacting MS support now. Will let you know if there is any update.

Hey @CaroleR !
Thank you ! I contacted MS Support too.

CaroleR
Advocate I
Advocate I

Hi @Jedediah 

We've got an update from MS support:

 

"We have identified this unexpected behavior and looks like there is a MS solution which has latest version in source org and not yet released to higher staging environment.

Due to which, this issue is being witnessed. Specifically the solution which looks responsible are:

CaroleR_0-1717403651542.png

In order to mitigate this, we already have highlighted this with our Product Group and actively discussing for a fix. Hopefully, we should have a mitigation soon for you and waiting for their feedback. I will keep you posted as soon as we receive the details"

 

I keep you posted for any updates.

Best regards

Carole

 

 

Thank you @CaroleR !

We got a similar answer from the support.

 

Wait & see then...

I experienced the same issue today in my environment.  Same solution has been imported 100s of times earlier.  Today we created new environment and started to see this error.  did anyone get any solution from Microsoft

MS support said to us that a fix will be published ASAP.

Thanks for your response.  I just submitted a ticket for Microsoft.  I hope this gets resolved soon.  In short,  no action needed from our side,  this will be automatically resolved

CaroleR
Advocate I
Advocate I

Timeline according to MS support: "The deployment is scheduled for this weekend and we expect to fix this issue for all of our customers across the Geo by Monday [10th June 2024]. "

Thanks Carole,  I am hoping this will resolve issue for everyone across the globe.  I submitted the ticket but only received a generic first response so far.  I had a application rollout planned last week which got stuck due to this issue

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