Crisis Communication solution feedback

[mabolan]

On Monday afternoon, as news of COVID-19 cases spread globally, we pulled together a team to help customers coordinate their own information sharing and team collaboration in response to evolving conditions in times of crisis. Today, less than 48 hours later, we’re releasing the first version of that solution for any customer organization to quickly implement. You can read more about the solution in our blog post or get the full instructions for how you can implement your own Crisis Communication app here.

We're extremely excited to hear how the community leverages this app, so we've created this thread to hear directly from you. Feel free to share your experience customizing the solution and altering it for your own needs. Over the next few weeks, we'll take your responses to make the app even better and post incremental updates. 😁

[Mr-Dang-MSFT]

Hi @plyyra ,

With the app open in the studio, you will need to remove the colTranslations connection from the app:

• View > Data sources > hover over colTranslations and Remove

In the same Data sources pane, search for 'Import from Excel' and browse for the spreadsheet where you made your changes. Select colTranslations in the right-hand pane.

Let me know once you've done that.

[Mr-Dang-MSFT]

@MLCarter1976 ,

During import, the SharePoint connection is not asked for. You need to create a connection to Office 365 Users, Microsoft Teams, O365 Outlook, and Content Conversion.

• If a connection does not already exist, click + Create new.
• This opens a new tab where you can add a new connection (not to SharePoint, but the respective connection that is needed).
• Return to the previous tab. If the new connection is not picked up, click 'Refresh list.'
• Pick a connection. Then click Save at the bottom.
• Repeat for each connection, then click Import.

Once the import is complete, you can open the app and remove the connections to SharePoint and add your own.

[Schroedi]

Hello everyone,

is it possible to connect Outlook On-Prem users as well?

We're using Exchange Online and On-Prem at the moment.

[Anonymous]

---

@Anonymous wrote:

---

@Mr-Dang-MSFT wrote:

I think the latest version solves the issues below. @Anonymous, are any of the issues below still affecting you?

---

---

Hi @Mr-Dang-MSFT !

Indeed most issues were solved with the latest version. Some were not and I encountered some new things:

• I have the same issue as @DanielaHo with the Crisis Communication News Notification flow. When I import the new version, it says 'The pagination policy of workflow run action 'Get_group_members' of type 'ApiConnection' at line '1' and column '5676' is not valid'
• When I register my work status and log in afterwards it keeps saying 'Let others know where you are working' - even if I already did, which is confusing
• I get the impression that the location does not work as I do not see it reflected in my PowerBI report, but I now understand this might have something to do with location not working through Teams app?
• I can't get the app to work on my iPhone (it does work for my colleagues though). When I open it it says there is no source indicated for the app. Have removed the app several times & cleared the cache.
• Can we send a notification in Teams when a new message has been posted in Company News without using the Azure AD connection? I've tried but can only send it to 1 person
• I know we can view Analytics, but does this include the times the app has been launched from Teams or is it just recording browser launches?

Thanks in advance!

Merel

---

Hi @mabolan and @Mr-Dang-MSFT  (or anyone else, of course 🙂 )

Can anybody help me on one of the points above? 

Many thanks in advance, still really enjoying this solution!

Merel

[vincenzos1984]

SOLVED. After set admin email flow run 🙂

[GeorgeBeth]

Hello,

We tried several times to finish the installation of the Crisis Communication solution, but we always fail on the CrisisCommunication.Request flow, appearing as "Connection detail: Not Connected"...

And all we get is a blue box without any infos listed on it..

We have given all permissions needed...

How should we proceed further?

Thank you,

george_bethanis@hotmail.com

[MLCarter1976]

Hello, here is a video of my doing so:

https://youtu.be/YiO9Z-0iCJU

[MLCarter1976]

I appear to be stuck and I don't know who is able to assist.  I clicked to add a new connection and I have shown my steps in a youtube video:

https://youtu.be/YiO9Z-0iCJU

I don't know what is happening that I am not able to get the refresh to "work" and why my SharePoint connection is already there yet when I add another one it is not working.

It is as if the refresh button is "not working."

[mabolan]

@MLCarter1976 , in the video, you're creating a SharePoint connection when you need to make a connection to Microsoft Teams, Office 365 Users, and Content Conversion. To know which connection to create, please refer to the resource type column.

[mabolan]

@GeorgeBeth , do you mind sharing a screenshot of the problem you're facing? The "not connected" message for the request flow should be expected.