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Custom page(canvas app page) not working which is embedded in Model driven application. Error encountered is "Error while retrieving data from the network". The same page(canvas app) works perfect when users use it by accessing direct web link to the page (canvas app page)

Custom page that is embedded inside model driven app:

SnehaShindekar_0-1713259874952.png

Above screen shot is a custom page that is embedded inside model driven app. When we click on search button Error encountered is "Error while retrieving data from the network".

 

Monitor trace is below:

SnehaShindekar_1-1713260143883.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
SpongYe
Super User
Super User

Hi @SnehaShindekar 

 

Recently, with a project of mine I have came accros a similar problem your experiencing. 

Take into consideration that the custom pages in a model-driven app has quite a lot known issues.

 

One of them is when a custom page is modified, such as saved and published, the model-driven app isn't aware of the change. The model-driven app continues to use the last version of the custom page when the model-driven app was published. A model-driven app published through app designer, solution explorer, or Publish all updates all custom pages in the model-driven app.

 

We also experienced problems with our Azure pipelines that wasn't working for us with a custom connector in the custom page embedded into a Model Driven app. Somehow after deployment in the target environment only the owner of the connection was able to use the custom page and all other users received a 403 Permission denied error. 

 

The workaround for us was to use Power Automate to retrieve the information and send it back to the custom page because Power Automate made us of the connection references and custom pages does not retrieve the correct connection id after deployment. We are considering making a case with Microsoft to see if they can solve this issue. 

 

I hope this helps you and gives you a direction for solving your problem.

 

If you have any questions or feedback, please let me know. Have a great day! 😊

-----------------------
PowerYsa Power Platform Enthusiast [LinkedIn] | [Youtube]

I love to share my knowledge and learn from others. If you find my posts helpful, please give them a thumbs up 👍 or mark them as a solution ✔️. You can also check out my [@PowerYSA] for some cool solutions and insights. Feel free to connect with me on any of the platforms above. Cheers! 🍻

View solution in original post

1 REPLY 1
SpongYe
Super User
Super User

Hi @SnehaShindekar 

 

Recently, with a project of mine I have came accros a similar problem your experiencing. 

Take into consideration that the custom pages in a model-driven app has quite a lot known issues.

 

One of them is when a custom page is modified, such as saved and published, the model-driven app isn't aware of the change. The model-driven app continues to use the last version of the custom page when the model-driven app was published. A model-driven app published through app designer, solution explorer, or Publish all updates all custom pages in the model-driven app.

 

We also experienced problems with our Azure pipelines that wasn't working for us with a custom connector in the custom page embedded into a Model Driven app. Somehow after deployment in the target environment only the owner of the connection was able to use the custom page and all other users received a 403 Permission denied error. 

 

The workaround for us was to use Power Automate to retrieve the information and send it back to the custom page because Power Automate made us of the connection references and custom pages does not retrieve the correct connection id after deployment. We are considering making a case with Microsoft to see if they can solve this issue. 

 

I hope this helps you and gives you a direction for solving your problem.

 

If you have any questions or feedback, please let me know. Have a great day! 😊

-----------------------
PowerYsa Power Platform Enthusiast [LinkedIn] | [Youtube]

I love to share my knowledge and learn from others. If you find my posts helpful, please give them a thumbs up 👍 or mark them as a solution ✔️. You can also check out my [@PowerYSA] for some cool solutions and insights. Feel free to connect with me on any of the platforms above. Cheers! 🍻

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