Errors - PowerApps Button Send Customer Voice Survey

[Merlin1]

I have a PowerApp linked to a custom entity in CDS.  The custom entity is related to the Account and Contact entity.  I am using a Button to send a Customer Voice survey to a project contact after a project is completed.  I have attached clips of the PowerApp Detail screen and the Send Survey flow.  I am getting an error that says the OnSelect Run has errors but it sure looks correct to me base on other apps I have created.   However, this is the first one with Customer Voice.  The flow is triggering a customer voice survey and a custom email template.  It does not run when I click the button.

I would appreciate any suggestions on what I am doing wrong.

Merlin Siefken

[VijayTailor]

Hi @Merlin1 ,

as I understood from the below error.

I will suggest you do the below steps. (It may happen some time like when we update /Modified the flow link will be removed from the Power app button).

So my suggestion is to Remove the FLow from Power Apps and Add again Hope this will help you to resolve your issue.

Thanks,

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[v-yutliu-msft]

Hi @Merlin1 ,

Do you mean that the flow does not run correctly which is triggered in powerapps?

Could you show me

1)the error message?
2)how do you set these variables? (ContactEmail, FName, ProjectName, ProjectAccount)?
3)did you choose "ask in powerapps" for "send a survey" action in these four parameters?

Please notice what kind of data that the fields need:

Parameters

PARAMETERS

Name	Key	Required	Type	Description
To	to	True	string	Add a list of recipients this survey is sent to
Project	ProjectId	True	string	Select a project
Survey	FormId	True	string	Select a survey
Email template	EmailTemplateId	True	string	Select an email template
Regarding	Regarding		string	Relate this invitation by providing an entity id and entity type from this CDS in the format: entity type name, entity id
Recipient details	RecipientInfo		string	If the recipient is from CDS, specify an entity id and entity type of the recipient to relate in the format: entity type name, entity id
First name	firstName		string	If the first name was personalized in email or used in pipe, enter the value here to replace
Last name	lastName		string	If the last name was personalized in email or used in pipe, enter the value here to replace
item	item		dynamic	schema

Data type of the values that you pass from powerapps to flow should be what the action need.

Here's a doc about this action for your reference:

https://docs.microsoft.com/en-us/connectors/microsoftformspro/#send-a-survey

What's more, this connector is not supported in some regions:

Service	Class	Regions
Logic Apps	Standard	All Logic Apps regions except the following:      -   Azure China regions
Power Automate	Standard	All Power Automate regions except the following:      -   US Government (GCC High)      -   China Cloud operated by 21Vianet
Power Apps	Standard	All Power Apps regions except the following:      -   US Government (GCC High)      -   China Cloud operated by 21Vianet

• The connector only works with organizational accounts.

Bets regards,

[Merlin1]

I do not get an error message when I press the button.  But there are  no survey emails sent.  There is an error stating "Expecting Text" The ContactEmail, FName, ProjectName, ProjectAccount labels come from the detail screen and are names of the data fields.  Yes, I did use the "ask in powerapps" for these parameters.

Merlin

[VijayTailor]

Hi @Merlin1 ,

In that scenario ,

you can convert your data into text like below.

Text(ContactEmail), Text(FName), Text(ProjectName), Text(ProjectAccount) .

Thanks.
Please click "Accept as Solution" if my post answered your question so that others may find it more quickly. If you found this post helpful consider giving it a "Thumbs Up."

[Merlin1]

Vijay,

I added the "Text" indicator in front of each field as you suggested.  Still getting a message "Expecting Text.  I have attached screen prints of the PowerApps page and the PowerAutomate flow.

[v-yutliu-msft · Accepted solution]

Hi @Merlin1 ,

Please notice two things:

1)are ContactEmail, FName, ProjectName, ProjectAccount field names?

If so, directly use fieldname could not represent value.

2)could you tell me what do DataCardValue12,DataCardValue10, DataCardValue9, DataCardValue14 represent?

For a textinput, you should use textinputname.Text to present value in this textinput.

for a drop down, you should use dropdownname.Selected.fieldname to present value selected in this dropdown.

Could you tell me the ProjectAccount drop down's Items?

I assume that DataCardValue12,DataCardValue10, DataCardValue9 are textinputs, DataCardValue14 is the drop down for ProjectAccount.

If so, you should use formula like this:

Powerappsbutton.Run(DataCardValue12.Text,DataCardValue10.Text, DataCardValue9.Text, DataCardValue14.Selected.ProjectAccount)

Best regards,

[Merlin1]

This problem is not solved!  Have tried all proposed solutions.  Here are screen shots from the latest.  Summary:  Button shows an error.  Have formatted OnSelect as suggested.  When I press the button in a test run the monitor says the test has run.  However, I am the test contact and I do not get an email invitation to complete the survey.  I cannot figure out why the error is not clearing but I'm pretty that is related to my not getting the invitation from flow when the button is pushed.

Shows the OnSelect Run setupShows the error informationMonitor ResultsDesign of the Flow

[Merlin1]

Phoebe Liu,

I am not sure how there is a posted solution to my original post.  I still haven't been able to resolved the errors on the PowerApps Button for this app.  See my post in reply to the solution.  Still need help.

Thank You

Merlin Siefken

[Merlin1 · Accepted solution]

With the help of Jarrod Edge at Spindustry I was able to get the PowerApp button to work.  The problem was the contact email data card was storing the email in hyperlink format.  We deleted the card and replaced it with a text version of the email address and now the PowerApps button is working as designed.