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VinoAdrales
Regular Visitor

I can't access application shared to me within my organization.

I recently extended my Plan 2 trial in powerapps. After extending, All my apps in my account are missing.

Also, the apps shared to me within my organization are missing. My colleague tried to share an app to me and I can receive the notification but upon accessing the link. I am receiving this error. "I can't access organization apps in powerapps"

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Micheal- I just clicked the extend trial. Anyway, This was resolved after 24 hrs. Suddenly all of my access are working fine

and all of the apps returned. Would you know if there are usual delays before your access comes back to normal after extending? 

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6 REPLIES 6
VinoAdrales
Regular Visitor

Hi - Would like to seek your help as I am experiencing this error after I extend my trial plan 2.

All the apps that I previously created are missing. My account has an Office 365 Enterprise E3.

Hope you can help me with my concern. Thanks in advance!

Hi @VinoAdrales,

 

Could you please explain a bit for the (trial plan 2) license you used, how do you extend the trial plan 2 ?

Please take a check with the Environment you are working with, make sure you have switched to the proper environment.

 

If the App is created within the same organization (Also within the same environment), then you should be able to use it.

Working with Environemtns in PowerApps

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Micheal- I just clicked the extend trial. Anyway, This was resolved after 24 hrs. Suddenly all of my access are working fine

and all of the apps returned. Would you know if there are usual delays before your access comes back to normal after extending? 

Hi @VinoAdrales,

 

Glad to hear that the issue was resolved.

 

License extending delay might be the cause.

Sorry to say that I don't know much of that.

 

Regards,

Michael

 

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Faced the same issue again.

But I more concerned about this -

Why do Microsoft prompt E3 users to extend their Plan 2 trial instead of allowing them to run the app within their existing E3 license?

We are about to roll out few powerapps solutions and this will be painfull explaining everyone what is happening.

Yes, it is an unusual issue, and we are experiencing it here too. I worked with a Micrsoft Analyst and the only workaround we could come up with is to continue renewing the Trial version, even though we are licensed to use PowerApps. But today, I got the "It looks like you don't have access to this app.  Ask its owner to share it with you." message and can't get into the app. So now what? I need something more reliable than this.

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