Multiple different office365outlook connectors

[314mp_M0th4]

Hello.

I'm using a office365outlook connector to send emails via the sendEmailv2 function. I can connect my own work email and use as the sender but I want to use a different outlook account, the IT account, to send the emails. How can this be done?

Thanks in advance!

[AhmedSalih]

Hello, @314mp_M0th4 , There is no way to change the From Email using the Office365 Connector. A work around is to create a Power Automate Flow using a Service Account "IT Account" as the flow owner, and then run that flow from the Power Apps. 

If my reply helped you, please give a  👍 , & if it solved your issue, please give a 👍 & Accept it as the Solution to help other community members find it more.

I am primarily available on weekdays from 6-10 PM CT and 5-10 PM CT on weekends.

Visit my Blog: www.powerplatformplace.com

Visit my YouTube Channel: https://www.youtube.com/@powerplatformplace/videos

[314mp_M0th4]

Could I not change the app owner to the desired account and then connect to office365outlook ? Just thought of it.

[AhmedSalih]

@314mp_M0th4, Unfortunately no, because the connector will get the account information of the user who is logged in to the app.

[314mp_M0th4]

Ahh I see, thats no problem for me tho. The one that closes the ticket in my case will be the one sending the email. Thanks.

[AhmedSalih · Accepted solution]

@314mp_M0th4, then that one who close the Ticket, should login to the PowerApps using the IT email Account.

[Cr1t]

@314mp_M0th4 

To send email from different account i use this, i dont know if this is what you are looking for. 

Office365Outlook.SendEmailV2(
        ABC@xyz.com, // email recipient
        "Test subject ", // email subject
        "This is a test message", // email body
        {From: "ITaccount@xyz.com"} // email sender
    );

What it does is, even though i have used my account for all the connectors, i can send email from IT account. You can use this format. 

Note: You should have send as permissions for the IT account. 

Please click Accept as solution if my post helped you solve your issue.

[AhmedSalih]

@Cr1t and @314mp_M0th4, that will require a setup of a shared mailbox and allow members to send emails. It is possible this way but requires too much configuration following these steps:

Create a shared mailbox in your Microsoft 365 admin center or grant another user delegated access to send emails on your behalf. To do this, follow the instructions provided in these articles:

• Create a shared mailbox: https://docs.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox
• Allow members to send email as the shared mailbox: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/grant-send-as-permissions
• Delegate access to another user: https://support.microsoft.com/en-us/office/allow-someone-else-to-manage-your-mail-and-calendar-41c40...

Office365.SendEmailV2(
    {
        To: "recipient@example.com",
        Subject: "Email Subject",
        Body: "This is the email body.",
        From: "sharedmailbox@example.com",
        IsHtml: true
    }
);