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tomiapage1
Frequent Visitor

Power apps license

Hello, i have question about licensing in power apps. I created app without premium connectors and after 6 month users who start app see message "You don't have a current Power Apps plan. Ask your admin for one, or start a free trial." So we start 30 days trail (Microsoft Power Apps plan 2 trial ). In our enviroment we use m365 E5 license. Can You explain me where is the problem ?  I used only free connectors in app.

1 ACCEPTED SOLUTION

Accepted Solutions
tomiapage1
Frequent Visitor

We can close this topic as resolved. The reason of this problem with power apps was  expired M365 E5 license. We renew this license and everything works fine again. Thanks for Your help and good tips

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8 REPLIES 8
iAm_ManCat
Most Valuable Professional
Most Valuable Professional

Do you trigger any flows from within the App? If any of the triggered flows contain premium actions then it will make the App premium.

 

It's also worth checking all of the connections for the App - could you post a screenshot (blur out any sensitive data) here of the App's connectors and of the App's Details page?

 

Cheers,

Sancho


@iAm_ManCat
My blog


Please 'Mark as Solution' if someone's post answered your question and always 'Thumbs Up' the posts you like or that helped you!


Thanks!
You and everyone else in the community make it the awesome and welcoming place it is, keep your questions coming and make sure to 'like' anything that makes you 'Appy
Sancho Harker, MVP


tomiapage1
Frequent Visitor

Hello, i trigger some flows but not premium only standard.

tomiapage1_0-1697546052021.png

 

Does the App details state that the App is premium?

iAm_ManCat_0-1697546803835.png

 


@iAm_ManCat
My blog


Please 'Mark as Solution' if someone's post answered your question and always 'Thumbs Up' the posts you like or that helped you!


Thanks!
You and everyone else in the community make it the awesome and welcoming place it is, keep your questions coming and make sure to 'like' anything that makes you 'Appy
Sancho Harker, MVP


tomiapage1
Frequent Visitor

App state is standard. We have  3 applications and all of apps state is standard and all use only standard connectors

Ok, thanks for confirming - the next thing to check is whether the Power Apps embedded license (part of the E5 license) has been applied to the accounts

 

When a license is applied to users, applications can be individually enabled/disabled by administrators - can you confirm that the Power Apps application option is ticked for one of the users that are experiencing the issue?

 

This can be found in the Microsoft 365 Admin Centre, click the user to view its properties, then select the Licenses and Apps tab, then choose the E5 license from the dropdown and expand the list of applications.

 

 


@iAm_ManCat
My blog


Please 'Mark as Solution' if someone's post answered your question and always 'Thumbs Up' the posts you like or that helped you!


Thanks!
You and everyone else in the community make it the awesome and welcoming place it is, keep your questions coming and make sure to 'like' anything that makes you 'Appy
Sancho Harker, MVP


tomiapage1
Frequent Visitor

It looks like this :

tomiapage1_0-1697548907629.png

Which license should be applied ? Power apps for office 365 (Plan 3 ) ?

Yes, they should all have the Power Apps for Office365 (Plan 3) in order to run Power Apps, and they should have the Power Automate for Office 365 so that they can run Power Automate flows.

 

Because neither of these were set, the default option is to sign up for a premium trial.


@iAm_ManCat
My blog


Please 'Mark as Solution' if someone's post answered your question and always 'Thumbs Up' the posts you like or that helped you!


Thanks!
You and everyone else in the community make it the awesome and welcoming place it is, keep your questions coming and make sure to 'like' anything that makes you 'Appy
Sancho Harker, MVP


tomiapage1
Frequent Visitor

We can close this topic as resolved. The reason of this problem with power apps was  expired M365 E5 license. We renew this license and everything works fine again. Thanks for Your help and good tips

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