Powerapps capabilities?- New to powerapps, can this be achieved!?

[d3ell]

I'm not sure if Im in the right place here or even if its acceptable to ask these sorts of questions!? - As a newbie though to power apps i'm willing to put the effort in and learn what i need to do, however i would just like to know if what i have in mind in power apps is possible? - Any help appreciated!

I currently have a database that i created in access a few years ago. Again, my access skills arent the best, but with some great help from the guys at accessforum i ended up creating a great database that our company has used successfully for the past few years

I own a small Electrical contractors company and the database deals with customer care works. The database currently consists of a form that our customer care team fills out upon receipt of a defect from one of our clients, the data includes fields such as, but not limited to; Job ID, Client name, Customer Name, Customer Contact details, Date defect received, Description of Defect. Once the job is booked in our customer care representative then fills out the next part of the form which is the booking details such as Date and time booked in, any special customer notes and lastly who the job is booked in with. We then hit a button to create a worksheet which we print off and pass on to the electrician responsible. The worksheet also has some blank fields for them to fill out with pen which includes fields such as job complete YES/NO, duration of time on site, description or works carried out and customer signature and electrician signature. The electrician then brings this back in to the office and our customer care team then input this data into the database and close off the job if complete.

I have now been introduced to power apps and I would like to (if possible) change the way the system works and have it so that the employees all have a Microsoft ID (I would purchase an account for each employee) and that when a job is assigned to an employee they could log into a powerapp we create and just see the jobs that are assigned to them. On screen 1 upon opening the app they would see a list of jobs (only the ones assigned to the, which labels might consist of Client name and customer address and date booked in, The 2nd screen when they click the job they would see the data inputted by customer care.ie. Job ID, Client name, Customer Name, Customer Contact details, Date defect received, Description of Defect.; They would be able to see this data, but not be able to edit it. The next screen would then consist of some editable fields where they can input in fields such as; job complete YES/NO, duration of time on site, description or works carried out and customer signature and electrician signature and possibly pictures of the works carried out!??

I would then like to be notified by using flow that a job has been edited by an employee via email and we can check that these are complete.

The above is the dream! is this feasible!? secondly, if feasible, how easy/difficult is this to do? - Lastly if feasible, but very difficult to do, is there any programmers out there who would like to work with me on this and provide me with some costs to do this with me?

Thanks

D.Bell

[Anonymous]

This shouldn't be too difficult to accomplish. Do you have to use the access database? All the functionality you describe sounds simple enough, it is merely the backend data storage which would have to be solved. For example at work I would use a Sharepoint list or excel document and use those to push/pull information.

[d3ell]

Brilliant! Didn’t think this would be possible!

I’ve recently uploaded all the backend data from the database up to SharePoint online. So all the data is now held over several lists on our sharepoint site. Both representatives who input the customer care data on pc’s have just the front end on their computers and when they input data this changes the lists on sharepoint online.

The idea hopefully being would be that the customer care reps could use access to input the early data and the electricians on site would use power apps to enter the electricians data as which I explained in my first post. I would like the customer care team to still be able to use access as we have several reports that they use which queries the data and also several reports that are premade.

Is this still possible?

[Anonymous]

If your MS access app is now using Sharepoint as a database then using PowerApps to retrieve/add data and at the same time using the MS access interface shouldn't be a problem. I myself am not familiar with MS access and don't know how the sync to Sharepoint works.

Edit:
Read up on it a bit. It will work just fine.

[d3ell]

Is there any forums where i would be able to get guidance on how to achieve this? - I have most of the data and i assume it just needs tweeking, but not really sure where to start.  I have tried playing with the power apps creator the past few days but not having much joy with anything! - When i made the database there were lots more info on the web on how to do these things, compared to what i can find now on powerapps!

if not, is there anywhere that you know of where people will do this for a price?

Thanks

[Anonymous · Accepted solution]

There are a lot of webinars available to learn the various tools in PowerApps here:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/webinars-listing

It would probably take some tinkering on your part to build the finished product but it would also be a great learning experience along the way. Step 1 is to just build the interface. If you get stuck on a specific part you can post a question on these forums for help.

[Mike8]

Hello @d3ell,

I have sent you a private message.