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sajarac
Kudo Kingpin
Kudo Kingpin

Users error messages

Hello guys, could you please let me know why my users are getting this error?

 

I can see the app on my phone but the rest of the people not.

 

I have set permissions as "user"

 

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22 REPLIES 22
sajarac
Kudo Kingpin
Kudo Kingpin

Still no luck, not even chaging permission to contributor, any idea why my users are getting that error?

 

Please advise

v-micsh-msft
Community Support
Community Support

Hi @sajarac

 

What is your data source used by this app, and have you shared the data source with your app users?

"

Some of these resources are shared automatically when you share the app. Other resources require you or the people with whom you share the app to take extra steps so that the app works as you expect.

"

More information, please see:

Share app resources

 

Please make sure app users would have access to the data source file. If you need any further assistance, please feel free to post back.

Regards

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello there I have the data in Onedrive with shared permissions, I have my users as "users" and also I've changed to "contributor" but no one of my users can't use the two apps so far.

 

Any idea?

 

Capture1.JPGCapture2.JPGCapture3.JPG

Both apps are working fine in my phone but no in the other users phones.

 

 Let me know please because this is very frustrating, I shared this app with my team with no a good results.

 

Please advise

 

Regards

 

 

Still no solution for this, I was wondering if I am the only one getting this error using onedrive or somebody else is having this?

 

Could anyone please provide an effective solution?

 

I have my team waiting for this new resource.

 

Regards

Hi Sajarac,

 

I'm having the same issue as you, same as other people. As I commented in another topic earlier today, this seems to be generalized and probably a bug... I've subscribed to another 3 or 4 posts with the same symptoms as ours to see if any of them get a solution from the Microsoft's staff, but still nothing.

sajarac
Kudo Kingpin
Kudo Kingpin

Thank you very much for your prompt reply, could you please keep me posted ?

@sajaracSure thing.

@v-micsh-msft, do you have any other suggestion or maybe a workaround that we can try while this is investigated and resolved?

 

Regards

Hi @sajaracand @JayFernback,

 

For a workaround, please consider move your data source into SharePoint Online,  and make sure your users have access there.

Then change the data source under your App and see if this would make it work.

 

In addition, we have already collected this, and reported it internally.

 

Regards

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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