Why the SharePoint list not automatically updating if a new record created or edited the status filed for existing records sometime?

[Linda777]

Hello,

The issue is the SharePoint list not automatically updating if a new record created or edited the status filed for existing records. there were no issues for 6 months since the app released, but recently we've seen some users have to refresh the pages for the list to update if plugged the laptop from one desk station to another without clear the Browsing data of history. always need 2-3 refreshes on the page to update. it shows automatically for some people but not for others. no web part , no flow related. Customized the form used PowerApps. any suggestions? Many Thanks in advance!

[SueD]

My list has about 300 entries and is a key tracking tool for my work. It is becoming almost impossible to manage this problem - or have any confidence to encourage other staff to utilise tools like this.

Any MS answers I have seen on this are not addressing the problem, just offering vague answers. Tried every solution suggested. Will soon have to start over with another application.

[Rocknets]

Why hasn't this been fixed? Refreshing does not have any effect, no matter how many times I try it. It makes the Lists feature totally worthless and unusable. What am I paying for here? To me it means that any attempt to get a Power App working is going to be a total waste of time and money.

[TrevorMorrice1]

Do a hard refresh that clears the cache of your browser. 

Chrome

1. Windows users: hold down Ctrl and then press F5 on your keyboard.
2. Mac users: hold down Cmd and Shift and then press R on your keyboard.

for other browsers just google hard refresh 

[SueD]

@TrevorMorrice1  thanks for the suggestion. However already learnt about the trick of clearing browser cache. In fact, that is the only think that assists at all but it is short lived. It only takes a few more record additions or changes, and back to the same problem. Additions/changes either take forever to re-appear, or they disappear altogether.

[Linda777]

Hello, to fix the issue need to go back to the previous version. thanks. 

[SueD]

Hi Linda, sorry - what do you mean by previous version? Version of what?

[Linda777]

Hi SueD, SharPoint. you can create a ticket and ask Microsoft support how to release the previous version. thanks,

[IsakS]

Hi!

Have you resolved the problem? I am struggling with the same issue. 

[SueD]

Hi Isak. No solution forthcoming. As previously mentioned, I have investigated a lot, tried every solution offered. The only thing that seems to make any difference is clearing browser cache. However recently, after experiencing same issue of new or edited list items not appearing, I left it in disgust, went back to it a week later without clearing the brower history and it worked perfectly that time! So not even sure that is really the cause.

[teot]

Getting to the end of the year, and the issue still in place.
Now I added an item manually, with the hope that it could bring back the new ones created by a flow, and I came with this:

I changed the form that I wanted to see when opening an item, and it neither reflect the change. Clearing the cache didn't help. If I open the list from a clean browser, it shows some missing information, but not all.

The more I use the tools from MS, the more I dislike them.

A prompt stable solution must be given to this.