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protonme
Frequent Visitor

PowerUp Program - unable to start Phase 1 Getting Started

Hi - I have recived the Phase 1,2,3 Getting started today but when I try to open Phase 1 link, I am being redirected to an empty sharepoint, on login attempt it claims I my email is not found in the directory. 

Any idea how to start or contact support for help?

Thanks,
Kamil

21 REPLIES 21

Hi, thanks for your reply. I did not use a work account. I used my gmail account. Please see attachment. I have not received any communication with credentials to log in to LMS  or power apps

BCBuizer
Multi Super User
Multi Super User

Hi @soyduljamal,

 

Did you confirm your attendance?



Did you like my post? Please give it a thumbs up! Did I resolve your issue? Please click Accept as Solution to close the topic and so other members of the community can find solutions more easily.

Hello, yes I did confirm my attendance for 07 Aug 2023. Please see attachment. After this I have not heard back from the Power Up Team

 

soyduljamal_0-1691398379871.png

 

BCBuizer
Multi Super User
Multi Super User

Hi @soyduljamal ,

 

I sent you a private message on this topic.



Did you like my post? Please give it a thumbs up! Did I resolve your issue? Please click Accept as Solution to close the topic and so other members of the community can find solutions more easily.
Charlfay
Frequent Visitor

Hello @BCBuizer ,

 

I am also experiencing the same issue as above. I confirmed my acceptance for the Powerup program which is yo start on Aug 7th. I got the email for the guidelines in registration through the three phases. I went through with the phase 1 and phase 2 of the registration setup but was instructed to wait for a credential mail before proceeding to the phase 3 which is the Learninghub for the program but up till now I have not gotten any email. Please help. 

Charlfay
Frequent Visitor

@heaher_italent 

Please, I am also experiencing the same issue as above. I confirmed my acceptance for the Powerup program which is to start on Aug 7th. I got the email for the guidelines to follow through the registration phases. I went through with the phase 1 and phase 2 of the registration setup successfully but was instructed to wait for a credential mail before proceeding to the phase 3 which will get me access to the LMS for the program, but up till now I have not gotten any email and I do not know if my cohort for August 7th has kicked off. Please what I should I do, how can I contact support for help.

BCBuizer
Multi Super User
Multi Super User

Hi @Charlfay ,

 

Sent you a PM.



Did you like my post? Please give it a thumbs up! Did I resolve your issue? Please click Accept as Solution to close the topic and so other members of the community can find solutions more easily.

Seen it, thank you. 

Hi I am also experiencing this issue and I confirmed my attendance. No phase 1,2,3 email. Thank you for the help. I start September 11th cohort. 

Hi @Anne_kdrama ,

 

Sent you a PM.



Did you like my post? Please give it a thumbs up! Did I resolve your issue? Please click Accept as Solution to close the topic and so other members of the community can find solutions more easily.

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