A fully Automated Work Order System

[kg58]

Hello anyone and everyone,

I joined power automate mid-December. With a very specific mission, to create a fully automated work order / ticketing system for a university I work for. With all the search of forums, chats, and outside resources. I think I created a self-sustaining system, working with Microsoft forms, excel, teams, and outlook. It took 4 months as I have never used this software before. I am aiming to try and implement the main functions into inventory management and other procedures.

What I would like to open up for discussion here is, what everyone uses power automate for. I came to the software here with a specific mission but have ended up using it to simplify even the dull of tasks.

Has anyone ever tried to create a system like this before?

I want to expand the range of what this system may be able to help with. I am mostly fumbling my way around through trial and error here. haha

Any discussion on this is helpful!

[wskinnermctc]

Many complex systems and processes can be created and maintained with the use of Power Automate, Dataverse, PowerApps, SharePoint, and other tools in the MS365 and Azure universe. 

When you start using PowerApps, it really opens up the possibilities of complex functions because the interface can be programmed. Like instead of dealing with a MS Form that has to be manually updated questions or fields, you could have a PowerApp that has a more flexible user interface that uses galleries which can adjust based on data in sharepoint lists or dataverse tables. 

Eventually knowing Power Automate or how to get AI to make a Power Automate for you will be considered basic function of knowing MS Office. Just how some job postings currently say a "MS Office Suite Skills - Ability to use Excel functions like pivot tables and vlookup." It will be replaced with "MS Office Suite - Power Automate".

I think most of the current users have learned through trial and error. Probably the best way to learn, and a testament to the ability of Low Code programming making tools accessible. Power Automate is growing rapidly and the functionality keeps increasing. 

Learn to use PowerApps and play with HTTP REST API with MS Graph and you will see a lot of capabilities. Understanding MS Graph will show you more of how things are connected and what functions are possible.

Fun to see more people catching on,

[kg58]

wskinnermctc,

I very much appreciate that information. I am no programmer or code master ahaha. I love the possibilities this all provides and am excited to become a part of that community.

Greatly appreciate it!

[kg58]

Now deep diving into MS Graph. Wish me luck! HAHA