Covert file Onedrive - HTML - formatting is all wrong, suddently on flow that has ran for 3 years

[Sighman]

Has the OneDrive convert connector changed? 

Been using it for reports created in HTML then made to PDF for 3+ years, and since last week all the reports are formatted wrong, nothing has changed in flow or HTML, its on 3 flows and I'm at a loss why.

[cas001dk]

Something definitely changed recently as we also have been having issues within the last week or so. It seems like something is definitely broken, because the formatting of the PDF has been moved to the left side of the document and several corrupted characters also seem to occur within the document.

Would love a solution or to know if Microsoft is aware and will fix it

[AlexEncodian]

@Sighman / @cas001dk 

I've seen a few posts about HTML to PDF issues. I would raise a ticket with Microsoft.

If you need a fix in the meantime, Encodian's Convert HTML to PDF action is free to use 50 times per month.

[Sighman]

So checking the PDF properties, they have changed the engine/Library that generates PDF - but they work differently:

OLD:

 New:

So old was A4, new is Letter, however I find the new is shifting things to the left more, either way they changed it, broke stuff and again. It's all I find using these platforms, things work then months later stop because they changed something, very fustrating and time wasting for users like us.

[Sighman · Accepted solution]

Working on it found that this PDF library actually works better, and is a bit more fussy with HTML, after correcting a few typos it now works fine - just need to update all the HTML building flows to utilise this better PDF renderer!

[cas001dk]

That is extremely annoying, especially when so many users has relied on that specific convert method for so long, and that they just change it out of nowhere is extremely unprofessional. 

I'll try to get into contact with Microsoft, as your other solution sadly doesn't apply to my case due to our licensing plan within the company. Hopefully this is "just" a short time issue because having to rework all the flows would be such a hassle.

[AC205]

Has anyone heard any updates? This is extremely unprofessional to change something like this without any notice. They have broken the formatting vital reports we depend on that have been generated fine for years. This is a complete joke MS. Encodian is not a practical solution as it requires a paid subscription if you need more than 50/mth which we do.