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SharonS
Helper III
Helper III

How can I fix Infinite Trigger loop

This is my flow.  I put Terminate as the last step but it still has an infinite trigger loop in the Update Item Steps 

SharonS_0-1720402732068.png

When I used update item in an approval flow I did not get an infinite trigger loop because of the approval flow.  The trigger is when an item is modified or created.  The condition is if Due Date is less than [Today] then update the Status Column to Late.  It does that but it does it repeatedly.  I have a terminate step.  I don't know why it is an infinite trigger.   The flow runs and the Update field is populated but it keeps running.

SharonS_0-1720403375595.png

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
SudeepGhatakNZ
Multi Super User
Multi Super User

Upon reviewing your flow logic, it appears that you can resolve the issue by changing the trigger to a recurrence trigger that runs each morning. Additionally, there is an error in your date comparison. The expression in the condition is "utcnow()". [Today] works in SharePoint calculated columns but not in Power Automate. The following flow logic should work correctly without a trigger condition.

SudeepGhatakNZ_0-1720475074375.png

 

If my suggestion helped you, please give it a Thumbs up and Mark it as a Solution so that it can benefit others in the community.
Sudeep Ghatak
Microsoft MVP, Business Applications
www.sudeepghatak.com

View solution in original post

SudeepGhatakNZ
Multi Super User
Multi Super User

It failed because you have a terminate action. Remove it and you will be good.

 

If my suggestion helped you, please give it a Thumbs up and Mark it as a Solution so that it can benefit others in the community.
Sudeep Ghatak
Microsoft MVP, Business Applications
www.sudeepghatak.com

View solution in original post

12 REPLIES 12
SudeepGhatakNZ
Multi Super User
Multi Super User

@SharonS 

You need a trigger condition

Trigger conditions - just what I needed - Powering your Apps (sudeepghatak.com)

 

If my suggestion helped you, please give it a Thumbs up and Mark it as a Solution so that it can benefit others in the community.
Sudeep Ghatak
Microsoft MVP, Business Applications
www.sudeepghatak.com

Hi @SharonS 

 

The way it has been shown  if the update is happening on the same list  in some column it keeps on triggering the email as it goes into infinite loop ,so if you want to trigger flow only if value of column changes to certain value kindly add trigger condition do let me know if you need any help or please accept my answer as solution

@SudeepGhatakNZ 

 

I reviewed your article and tried it on my flow.  

 

Here is what I have

@lessorequals(triggerOutputs()?['body/Class1DueDate/Value'],'[Today]')

SharonS_1-1720449737105.png

 

 

This is the error message:

Unable to process template language expressions for trigger 'When_an_item_is_created_or_modified' at line '1' and column '23310': 'The template language function 'lessorequals' expects two parameter of matching types. The function was invoked with values of type 'Null' and 'String' that do not match.'

 

I also need the flow to run if the opposite is true

SharonS_0-1720449687887.png

What do you recommend?

SudeepGhatakNZ
Multi Super User
Multi Super User

Upon reviewing your flow logic, it appears that you can resolve the issue by changing the trigger to a recurrence trigger that runs each morning. Additionally, there is an error in your date comparison. The expression in the condition is "utcnow()". [Today] works in SharePoint calculated columns but not in Power Automate. The following flow logic should work correctly without a trigger condition.

SudeepGhatakNZ_0-1720475074375.png

 

If my suggestion helped you, please give it a Thumbs up and Mark it as a Solution so that it can benefit others in the community.
Sudeep Ghatak
Microsoft MVP, Business Applications
www.sudeepghatak.com
SharonS
Helper III
Helper III

@SudeepGhatakNZ   Thank you!  I made the changes and it worked 🙂

 

The only odd thing is though the flow succeeded, the flow history said it failed because it didn't like the condition but it ran anyway.  I'm good with the solution.  The condition was met. I added an email to the user on each side of the condition.  Email went out and the column updated perfectly.    Thank you!

 

 

SudeepGhatakNZ
Multi Super User
Multi Super User

It failed because you have a terminate action. Remove it and you will be good.

 

If my suggestion helped you, please give it a Thumbs up and Mark it as a Solution so that it can benefit others in the community.
Sudeep Ghatak
Microsoft MVP, Business Applications
www.sudeepghatak.com

@SudeepGhatakNZ 

 

I created a new flow as a scheduled flow and did not have the terminate step.   

SharonS_1-1720629479846.png

 

 You can see it "failed" but continued and the flow completed the task.   This is the error details for the Condition step: Unable to process template language expressions for action 'Condition' at line '0' and column '0': 'The template language function 'less' expects two parameter of matching types. The function was invoked with values of type 'Null' and 'String' that do not match.'.

SharonS_0-1720629259572.png The "Yes" condition was met.

SharonS_2-1720629551943.png

Appreciate your help

 

Sharon

 

 

SharonS
Helper III
Helper III

@RiotCharlie_199  It will be quicker for you to see the progression of the flow here. Sudeep fixed the infinite loop issue.  The output is an email to the Staff member giving the status of each class.  Consider having the body of the email containing a link to the SP list rather than using an excel spread sheet.  As a user completes the class on time, remove the due date for that class so that the status column will remain "On Time" for that class.  This is the first iteration.  The next iteration will remove the manual step of clearing the Class Status column when a user completes a class on time.  Sorry if this is a clunky right now.  This would be the SharePoint list.  Add a link to the list in the email to the user. 

SharonS_0-1720636332252.png

 

SudeepGhatakNZ
Multi Super User
Multi Super User

Your flow needs to handle the cases where ActionOn date is null.

To handle the cases where ActionOn date might be null in your Power Automate flow, you can add a condition to first check if ActionOn is null and then, if it is not null, compare it with utcNow().

 

 

 

If my suggestion helped you, please give it a Thumbs up and Mark it as a Solution so that it can benefit others in the community.
Sudeep Ghatak
Microsoft MVP, Business Applications
www.sudeepghatak.com

@SudeepGhatakNZ 

Hello,

Is this what you're saying to do?

SharonS_0-1720741408464.png

It still gives me fails even though the flow worked.

 

Regards,

Sharon

 

SudeepGhatakNZ
Multi Super User
Multi Super User

Yes, where are you based? Would you like to talk over a teams call?

If my suggestion helped you, please give it a Thumbs up and Mark it as a Solution so that it can benefit others in the community.
Sudeep Ghatak
Microsoft MVP, Business Applications
www.sudeepghatak.com
SharonS
Helper III
Helper III

@SudeepGhatakNZ  Hi, I am in San Diego, CA Pacific Standard Time.  Check this out.  I wanted to make sure that I didn't mess up based on your original instructions so I went back to the datasource and deleted all the line items and then recreated the flow.  Guess what....It succeeded!

SharonS_0-1720820944246.png

Here is your original flow configuration recreated.

SharonS_1-1720821073518.png

 

Thanks!

 

Sharon

 

 

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