Issues with creating a flow to automate the distribution of a microsoft forms survey

[jimmcdermott]

I am trying to create a flow in power automate so that everyone who completes a Microsoft form I have made, lets call it "Form X", will then automatically receive an email asking them to complete Form X again again, with the form linked in the email. But I want them to receive this automated email; 1 hour after they completed form X) 4 weeks after they complete Form X for the first time. I have run into issues where the flow does not work. (You can see below two screenshots of the errors that occur at the end of this post. Does anyone know what went wrong and how I can make this work?

Furthermore these are the exact steps I took to make this flow. 

1. Open Power Automate:

• Go to the Power Automate website (powerautomate.microsoft.com) and sign in with your Microsoft account.

1. Create a New Flow:

• Click on "My flows" from the left sidebar and then click on "Create" at the top right corner.
• Choose the "Automated - from blank" template to create a flow triggered by an event.

1. Set up the Trigger:

• In the search bar, type "Forms" and select the "When a new response is submitted" trigger.
• Sign in to your Microsoft Forms account and select the "Wellbeing Study Form" from the list.

1. Add a Delay Action (1 hour):

• Add an action step by searching for "Delay" in the actions menu.
• Select the "Delay" action and set the duration to "1 hour" for the first follow-up email.

1. Add a Get Response Details Action (1 hour):

• Add another action step by searching for "Get response details" in the actions menu.
• Select the "Get response details" action and choose the "Wellbeing Study Form" and the corresponding response identifier from the dynamic content.

1. Add a Send an Email Action (1 hour):

• Add another action step by searching for "Send an email" in the actions menu.
• Select the "Send an email (V2)" action and configure it as follows:

• Set the recipient's email address using the dynamic content from the "Get response details" action.
• Anonymize the email by not including personally identifiable information (PII) in the email body or subject.
• Include a link to the "Wellbeing Study Form" in the email body.

[wskinnermctc]

It looks like the person who completed the form put their email address as "anonymous" which was then used as the value in the flow.

They must not have wanted to be emailed.

[jimmcdermott]

How could I fix this issue, just put in my email address into the output address bar?

[wskinnermctc]

No it has to do with the settings of the MS Form itself. 

Either the person submitting the form is outside the organization or was no signed into a O365 account. Or the MS Form settings is not getting that information because the Record Name option is not selected.

https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-forms-anonymous/4231ad8c-8d66-4421-... 

https://techcommunity.microsoft.com/t5/microsoft-forms/anonymous-responses-on-office-forms-is-there-... 

You will either need to change the settings of the MS Form.

Or you can manually add a question into the form that requires and email address to be typed in, and then use that response as the address in your flow. (This could also create errors if they put in their email address incorrectly.)