We have Power-app connected MS flow for multiple level approval process,
Flow URL: https://us.flow.microsoft.com/manage/environments/Default-bcdadde4-9fc2-4200-9d1d-c1efe1c77b43/flows...
Approval process was working fine until we attached PDF to Approval email.
We are using "Convert HTML file to PDF connector" for attachment of file to email as explained by Shane Young in his video
https://www.youtube.com/watch?v=2rfAQe1kK8M
But after this "Start and Wait for Approval" goes in infinite waiting state.
It would be great if PowerApps team look into this and let us know whats the issue.
Thanks in Advance.
Solved! Go to Solution.
Hi @SudhirSingare ,
This problem has been transferred to a dedicated team to solve, if there are any updates, I will promptly feedback.
Best Regards,
Hi @SudhirSingare ,
I did a test on my side and found that the problem has been solved, please take a try again.
Best Regards,
Hey @SudhirSingare
Has the approval being approved at this time?
Because the action Wait for approval waits until it got a response from the approver.
Can you show us a screenshot of how you set up your Create an approval step?
Kind regards
Tom
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How many approvers does the approval go to? And are you saying that when all the approvers have responded to their email that the flow never progresses? Otherwise its normal for the flow to pause at this point until all approvers have clicked either the approve or reject button in the approval email.
In your Create Approval step are you using the first one to approve Approval Type? Also, how many approver emails are you adding to the Create Approval step? If you want 5 separate approvals then you need 5 separate actions. Otherwise it will wait until all 5 have approved before it moves on.
Hey @SudhirSingare
Is your Approval set up for everyone needs to approve or only the first responder?
Because if you choose the first option you will have to wait until everyone has approved the request to go to the next step.
Kind regards
Tom
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Hey
Did my post just disappear?
Kind regards
Tom
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Hey @SudhirSingare
Could you share a screenshot of your Create an approval step?
Kind regards
Tom
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No image attached.
Hi @SudhirSingare ,
Do you mean that after adding attachments in the approval action, even if approver has completed the approval, the flow is always running?
If so, we have confirmed that this is a known issue and we have reported it.
Please check this similar thread:
Best Regards,
@v-bacao-msft Exactly! Same thing happening.
Because there is nothing no errors.
Thank you for response, can i see any link where issue is reported?
Or how can know if its resolved ?
Hi @SudhirSingare ,
This problem has been transferred to a dedicated team to solve, if there are any updates, I will promptly feedback.
Best Regards,
Hi @SudhirSingare ,
I did a test on my side and found that the problem has been solved, please take a try again.
Best Regards,
Yes. It works fine now.
Thank you. 🙂
I think we can close this thread.
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