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Repeating section in Word Template is not working

I am trying to get the repeating section of a Word Template to work.  I'm not sure why it is not pulling the data correctly.  Instead it is only using the first record.  See the following information to see what is happening.


I believe this worked at one time and have recreated the section in the template and it still is only grabbing the first piece of information from the select array and duplicating as you will see below.

 

1.  There is a Select statement that gets the information that will be mapped to the repeating section of 

subsguts_0-1686842285946.png

 

2.  Here is the data it returns

subsguts_1-1686842532316.png

3.  Here is the place in the word template where it populates from the Output of this Select.  As you can see it show the two values that it will map as being different.

subsguts_0-1686843155754.png

5.  Here is the section of the Word template that will be populated:

subsguts_1-1686843223523.png

 

6.  Here is the section of the Word template that is populated, which repeats the first value in the Select array.  If I add more rows it repeats it for the number of rows there are, but it will not pull information as it looks like it is doing in the statement above.  In this example the second row should contain the Bill Area "TEST" shown above.

subsguts_4-1686842758322.png

 

NOTE:  At one point this worked and then it broke.  I've recreated this section multiple times and cannot get it to pull in more than the first row even though it appears that the flow is getting the values it needs.

 

I REALLY need someone to help me with this as I have been working on this for several days with no luck and no reference to how this can be resolved.

 

Thank you!

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

I figured out the problem.  If you save your template when you are in design mode then you'll get this type of behavior.  So you need to make sure you are not in design mode when you save it.  I duplicated fixing, breaking, fixing, breaking, etc. to prove this was indeed the case.  So earlier when someone said they recreated it and it worked that was most likely that they saved it after exiting the Design. 

Hope this saves others many frustrating hours 🙂

View solution in original post

5 REPLIES 5

Hmm usually when you're setting up a repeating section, you'd only set up the first row, showing how you want it to repeat. In your screenshot, it looks like you have 2 rows that you've populated with the content. Are you expecting doubles of rows, or, was this unintentional?

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@subsguts 

Sorry to hear you've spent days on this. Unfortunately, I am not an expert on the Microsoft populate word action and using repeating sections within it and I think there are several posts on the forum that should be able to help.

If you need a quick solution, I've produced the result quite easily with Encodian's Populate Word Document action which is quick to set up as it doesnt require content controls in your template.

Attached is the template I used. This is the array I fed into the template:

AlexEncodian_0-1686935067805.png


And this was the result:

AlexEncodian_1-1686935099762.png


Encodian is a 3rd party connector but if you have any issues, our support desk can help you set up your templates without you wasting days.

Support documentation on the syntax for templates can be found here:
Template Syntax for Populate Word Document

For example:
Tables – Encodian Customer Help
Repeating Sections or Paragraphs – Encodian Customer Help


I figured out the problem.  If you save your template when you are in design mode then you'll get this type of behavior.  So you need to make sure you are not in design mode when you save it.  I duplicated fixing, breaking, fixing, breaking, etc. to prove this was indeed the case.  So earlier when someone said they recreated it and it worked that was most likely that they saved it after exiting the Design. 

Hope this saves others many frustrating hours 🙂

anothersphere
Frequent Visitor

OMG! Thankyou so much. Yes, it looks like if you save your template in design mode (tags showing) the merge goes awry with the repeated section repeating row 1. If you save not in design mode (tags not showing) its all good.

I was getting very panicked - I had said I could do it and then when refining the styling the wheels fell off!

@subsguts you absolute star! I've lost hours and hours to this bug. Thank you so much.

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