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Start and Wait for Approval - Multiple Teams Notifications

I have a flow that is using the Start and Wait for Approval.

 

lardo5150_0-1679700469575.png

 

I have 8 recipients.  One of the 8 is a DL.  that DL has about 5 people.

What I am finding is I receive one emial, as expected.

In Teams, I am getting 8 Teams Notifications for the Approval.

8 is exactly the number of recipients I have in the Assigned To.

 

Is this expected?  I expected each of us to receive one email, and one Teams notification.

It seems we are receiving 8 notification popups.

1 ACCEPTED SOLUTION

Accepted Solutions
七蚊雞
Regular Visitor

I have a ticket opened with Microsoft (Power Automate team), and received an updated today morning.

 

The Product Team for Teams has "started rolling out of this fix in a phased manner, it will be completed by 15th June". 

 

This should be fixed by next week then. 

View solution in original post

41 REPLIES 41

Just ran a test.

Just setup a simple flow with that connector.

Sent a test to myself, got one team's notification.

Added another recipient, and I received two notifications.

 

Is this a bug?

bumping this.

AnthonyM
Regular Visitor

i have 4 people that are on a start and wait for approval & they are getting 4 notifications each. This looks to be a bug as this just started to happen to them today.

Ah.  I am glad I am not the only one, I was worried I was doing something wrong.

This is also happening to me! It wasn't always like that though.

PeterBoard
Regular Visitor

We are also experiencing this issue at my work - I originally posted on this thread - Solved: Start and Wait for Approval Flow Sending Duplicate... - Power Platform Community (microsoft.... - but that was for Duplicate Emails, where as we are experiencing Duplicate MS Teams Workflow Approval Notifications. And at a guess, yes its one per person in the Approval list - we have an approval group with about 15 odd people, and I think that's how many notifications we get.

santi95
Helper III
Helper III

Facing the same issue over here, getting one email but multiple teams notifications. 

phatxspera
Frequent Visitor

Got the same issue Multiple Teams App notifications, it has happened for 2 weeks. 
Any update from Microsoft please?

JishaR
Frequent Visitor

We have been experiencing the same issue for two weeks, getting multiple MS Teams notifications.
Any update from MS yet.

 

JishaR_0-1685579889533.png

 

LuanG
Frequent Visitor

Same issue here.

Bump

santi95
Helper III
Helper III

I raised a ticket with MS but have not had a response yet.

Karthiick
Frequent Visitor

I am also experiencing the same issue and it started about two weeks ago. Any update from Microsoft regarding this?

Hi, Any update from the MS yet?

phatxspera
Frequent Visitor

Sent a support ticket, MS Support team replied that is a known issue with a lot of users reported and back-end team are in progress of fixing, but I got no information about the estimate.

FraserMagee
Frequent Visitor

We manage a tenant that is also experiencing this issue
multinotificationsingleapproval.png
The approvers are set individually, (not via distribution list), and just as mentioned by the other users in this thread, the # of approvers in the list (5 in our case) equates to the # of teams notifications being received on each approval submission.  Can we please get some eyes on this bug?  It wasn't happening before May 25th.  No changes on our end.

ArturasFLOW
Frequent Visitor

We are also having this issue. Users notified us that it's happening for over a month. 

msimpso7
Frequent Visitor

Same issue here, hopefully they resolve asap.  

七蚊雞
Regular Visitor

I have a ticket opened with Microsoft (Power Automate team), and received an updated today morning.

 

The Product Team for Teams has "started rolling out of this fix in a phased manner, it will be completed by 15th June". 

 

This should be fixed by next week then. 

AWorley
Super User
Super User

Good to know that I'm not the only one! Ive been bashing my head into the teams approvals for over two weeks. 

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