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Rana1
Frequent Visitor

Apps in the restored environment not visible

‎04-25-2023 04:54 PM

Hi,

One of our environments was deleted and restored. I can now see the environment but I can't see some of the Canvas apps that I was the owner when I go to PowerApps page. But in the  Power Platform Admin Center -> Environments and navigate to the restored environment and then when I go to Resources -> PowerApps, I can see all the apps that were there in the environment , even the ones I'm not the owner. I can share the apps from here but I can't edit the app even though I'm the owner of the app.

 

I would like to know what can be done to make the apps available in the Power Apps page.?

 

Regards

Rana1

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ROmar
New Member

‎04-08-2024 03:29 AM

Hi Rana1,

 

I am having the same issue. Were you able to resolve yours?

 

Appreciate your response. 


RO

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Rana
Helper I
Helper I

‎04-08-2024 05:08 PM

@ROmar ,

 

Below is what we learnt and followed to regain the ownership of the apps. 

What happens when an environment is deleted and recovered.

  1. App URLs change
  2. All the permissions of the app are removed
  3. All Power Automate workflows are disabled.
  4. All User licensed assigned to the Environment are removed.
  5. Some of the apps will not be visible even to the owner in the PowerApps page. But all the restored apps are visible in the Admin PowerApps page(Need to be a Power Platform Admin to view these).Below workaround needs to be followed to regain the ownership of the app.

 

Steps to follow in app restoration - regaining ownership

 

  1. Share the app with someone else as the co-owner(C1)
  2. New Co-owner(C1) opens the app and makes a copy and makes the original Owner(C2) the co-owner. . 
  3. The original owner(C2) opens the new copy and makes another copy(this is kept as the final version). This makes the original person the owner of the app again
  4. C1 deletes the intermediate copy of the app

 

Once the new app is made

  1. Need to update the App URL - in the App
  2. Turn on all the Power Automate Flows
  3. Update the URL in the Power Automate flows where the URL is used
  4. Share the App again with all the previous users

Hope this helps. 

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