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myintuition
Frequent Visitor

DropBox Folders

I am trying to connect to DropBox.

I have several folders but when I try and setup the folder nothing is found using the dialog.

I have tried just entering it manually and it just gives me an error saying not found.

 

Has to be the most basic question ever.

What have I missed?

 

My goal is to sync everything in One specific folder to Sharepoint.

 

dropboxfolders.pngdropboxfolders2.pngdropboxfolders3.png

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @myintuition ,

 

Thanks for feedback. The issue could be reproduced by me.

 

It seems that Dropbox Business has not been supported currently. Only folders in Dropbox for individuals could be selected.

1.PNG

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

8 REPLIES 8

Hi @myintuition 

 

This is odd. Can you try logging out of the current session, close the browser and start a fresh session? Delete the current connection to dropbox and create one and check if you can access the folders?

 

Hope this Helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

I have been trying for days.

Tried multiple browsers, deleted the connection etc.

Nothing seems to change so assumed I had missed a step.

Well I have an idea what the issue is.

If I use my personal account this works fine.

I was testing a business account for drop box and get nothing from it.

 

Interesting

Heu @myintuition 

 

I tried creating a Business Dropbox connection and observed that I can access my name folder inside of the Team folders and any other folders inside of that. 

 

Hope this Helps!

Hi @myintuition ,

 

Thanks for feedback. The issue could be reproduced by me.

 

It seems that Dropbox Business has not been supported currently. Only folders in Dropbox for individuals could be selected.

1.PNG

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Has this been updated to support Dropbox Business? If not, is there any way to request for that to be an option?

 

@Anonymous I too had a similar issue today and managed to get around it by creating a shared folder in my personal dropbox for business account.

 

I was then able to save my files into Dropbox and share the Shared Folder with other people.



If I helped you solve your problem - please mark my post as a solution and consider giving me a like if you liked my response!

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Hey I'm sorry for asking that - but here is no solution. I can't add a dropbox business account to a MS connector.

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