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SASSBS
New Member

Excel Connector failing with Permissions Issue

Hi

 

I have the consumer license of Power Automate, and have for a few years had a flow running to track emails in an Excel spreadsheet. 

 

Last night I got a message saying that "Your Excel Online (OneDrive) connection isn't working"

I logged in and tried to reauthenticate but I get a message saying "We're unable to complete your request
unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at https://go.microsoft.com/fwlink/?linkid=2083908."

 

Has something been changed and Consumer users can no longer use Excel Online? My understanding is this is a standard connector not a premium one.

 

Any ideas?

23 REPLIES 23
Hammersmith
Frequent Visitor

I am also seeing the same issue now

The power automate flow shows: Your Excel Online (OneDrive) connection isn't working

When I click on it to invalid connection I am shown the following message on a new browser

We're unable to complete your request

unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at https://go.microsoft.com/fwlink/?linkid=2083908.

 

Is microsoft no longer supporting this on a personal (instead of business) Office 365 licence?

crp_
Regular Visitor

Getting the exact same issue here... no idea what has happened?

 

unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at https://go.microsoft.com/fwlink/?linkid=2083908.

AndréLovesFlow
Frequent Visitor

same issue here since last night. 🙄

 

I deteled the old excel connection and tried to create a new one and got also the error with "unauthorized_client bla bla" in the login dialog.

I have same issue since aprox 3 days, did the same and now i'm locked with no way to edit nor duplicate any scenario, and cannot create new excel onedrive personal connection. 

 

Any way to solve it? Seems a MS PA bug isn't?

djscuba
New Member

+1
Same problem here! Cannot suddenly use excel via personal OneDrive after using it for months.

aaronhayward
Regular Visitor

Same issue here. Started randomly last night, and I now can't fix it.

crp_
Regular Visitor

Seems to have been resolved, folks! 

AndréLovesFlow
Frequent Visitor

Not on my side 😥 - If i try to repair the connection in the cloud flow the new pop-up dialog to ask for credentials doesnt work:

AndrLovesFlow_0-1711798086653.png

 

In my case the issue still persists

I've the same as you....

Not on my end either.

I'm now getting a different error: "'Test connection failed. Details: Name cannot be null or empty.'. Please sign in again."

Strangely, at the top-right when I click where my account picture usually would be, I'm also getting a weird "?" icon and no info - which is perhaps consistent with the error message that the username is empty:

aaronhayward_0-1711948312113.png

 

DominikGole
Frequent Visitor

You are right, i also have an "?" instead of my name.

I get the same !

rds227
New Member

Yep I'm getting exactly the same problems since last week with a connector that's been working for months.

AndréLovesFlow
Frequent Visitor

Hello @laskewitz can you support here and contact the responsible at Microsoft?

 

Thanks,

André

AndréLovesFlow
Frequent Visitor

Today I was able to fix the broken excel online connection in my MSA environment (by clicking in the navigation on connections and hit the fix button there). Here the details of my now fixed excel online connection:

2024-04-06 excel connection.png

 

However, the cloud flow using this connection gets not updated somehow about the fixed connection and failed again. The error message in the flow is:
Error from token exchange: The connection (europe-001/excelonline/shared-excelonline-f1044ed8-17e3-4948-b553-a96b-fe62505c) is not found. Please create new connection and change your application to use the new connection.

 

Creating a new fresh excel online connection failed with this error message:
2024-04-06 new excel connection.PNG
🙄

BR,

André

d_preguezuelos
Regular Visitor

Any update on this?, the error still happening

aaronhayward
Regular Visitor

So the error still shows up for me when I edit the flow, *but* for the last few days the existing connection seems to be working and the flow seems to be running fine. Which is a small improvement.

d_preguezuelos
Regular Visitor

I've try to create the connection again with Edge and works, previously I did tried with Safari and fails.

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