Accepted Solutions
Hi @S_K
Thank you for your information.
Your flow must be successful cause there is nothing wrong with flow. It has sent emails out successfully. You receive bound back email because of 'recipients' provider rejection'. The flow has finished its job.
Please contact recipients' side(VI1PR0101MB2464.eurprd01.prod.exchangelabs.com) and request them check whether they blocked emails from some of your colleagues.
If you can go to exchange forum, you will be able to find plenty of similar cases.
To investigate it further, you can call support hotline to request a remote troubleshooting support.
Hope it helps.
Best regards,
Anna
Hi @S_K
Thank you for posting.
According to your description, you would like to send email to external using flow but suddenly failed this week. If any misunderstanding, please kindly let me know.
Based on the error message, the recipients are hosted in exchange server and they block emails from flow. This is nothing to do with flow but caused by their security system. They should add Flow IP to their black list.
There is nothing you can do from your end. Just contact recipient side and request them add flow IP into their allow lists.
https://docs.microsoft.com/en-us/power-automate/ip-address-configuration
If recipients side doesn’t support for IP, you can add related service address into white list.
Hope the content above may help you.
Best regards,
Anna
Hi @S_K
Thank you for your confirmation.
I double checked again, the 'send an email' action works fine for me. Thus, it's not a global incident.
Please kindly show me the NDR (bounce back error message) if you send email to yourself. In the meanwhile, please help to change another account to configure flow and send email for test purpose. I would like to narrow down issue to check whether only your emails are blocked or all emails from your domain are blocked.
Hope to hear from you soon.
Thanks
Anna
Hi Anna,
I did the same test as you and the flow is shown as successful, but I am only getting the error message in outlook.
I got the confirmation from 3 other colleagues, that they are having the same issue, but there are also some colleagues where it works fine. We all have the same licence.
Hi @S_K
Thank you for your information.
Your flow must be successful cause there is nothing wrong with flow. It has sent emails out successfully. You receive bound back email because of 'recipients' provider rejection'. The flow has finished its job.
Please contact recipients' side(VI1PR0101MB2464.eurprd01.prod.exchangelabs.com) and request them check whether they blocked emails from some of your colleagues.
If you can go to exchange forum, you will be able to find plenty of similar cases.
To investigate it further, you can call support hotline to request a remote troubleshooting support.
Hope it helps.
Best regards,
Anna
Helpful resources
Dear Community Members, We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd. During this period, members will not be able to Kudo, Comment, or Reply to any posts. On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities. What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!
We are excited to announce the Summer of Solutions Challenge! This challenge is kicking off on Monday, June 17th and will run for (4) weeks. The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities. Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”) - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024 Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods. You must enter into each weekly Entry Period separately. How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different. Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers. At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing. Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner. A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random. Individuals will be contacted before the announcement with the opportunity to claim or deny the prize. Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners. Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event. ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE** Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24 17 @Anil_g 7 @ManishSolanki 13 @eetuRobo 5 @David_MA 10 @VishnuReddy1997 5 @SpongYe 9JhonatanOB19932 (tie) @Nived_Nambiar 8 @maltie 2 (tie) @PA-Noob 2 (tie) @LukeMcG 2 (tie) @tgut03 2 (tie) Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate @Deenuji 12@ManishSolanki 19 @Anil_g 10 @NathanAlvares24 17 @VishnuReddy1997 6 @Expiscornovus 10 @Tjan 5 @Nived_Nambiar 10 @eetuRobo 3 @SudeepGhatakNZ 8 Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22 Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2 Anil_g2 SharonS2
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We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for. We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer. Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together. Here's to new beginnings and endless possibilities! If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport. To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages
