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Callum91
Frequent Visitor

reminder email to author by review date is not firing an email

Hi,

 

I have previously posted about this and still cannot seem to fix this issue.

 

With very little IT experience or knowledge of expressions etc I am trying to create a flow that sends an email when the review date is within 60 days of the document needing to be reviewed.

 

It doesn't seem to send the email to the person responsible for the review of the document (which is another column in the library). I have also tried just using my email address and still doesn't work. this has previously work but now it is not

 

Screen Shot 2020-05-13 at 10.50.02 am.pngScreen Shot 2020-05-13 at 10.50.34 am.pngScreen Shot 2020-05-13 at 10.50.57 am.png

 

 

Below is the flow running successfully but it looks like it may be bypassing the email action?

 

Screen Shot 2020-05-13 at 10.55.57 am.pngScreen Shot 2020-05-13 at 10.56.06 am.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-bacao-msft
Community Support
Community Support

 

Hi @Callum91 ,

 

You can observe that the Body of Get items action is an empty array, indicating that after filtering the items using the conditions you set in the Filter Query, there are no items that meet the expectations.

Apply to each is to traverse the items filtered out by Get items. Since the body of Get items is an empty array, then Apply to each has no items to traverse, so the actions configured in Apply to each will not be executed. This is an expected result.

Hope that makes sense.

 

You can view the output of Initialize variable to see what the ReviewDate value it gets, and then use this value to go to the list to see if there are eligible items.

You can try the following expression:

62.PNG

 

In addition, make sure that Review_x0020_Date is the internal name of this field. You can run the Get items action separately without configuring Filter Query, and then check the internal name of this field in Body.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
rsaikrishna
Community Champion
Community Champion

@Callum91 

 

In your post, the Send Email action did not run as "Apply to each" does not have any items. There is nothing to loop thru. 

 

If you check ReviewDate variable value, it will contain utcnow() time part also. When you use Get Items, it will get the items before the date and time returned by UTC now. 

 

Please review and let me know if you have any questions.

 

Regards

Krishna

 

Hi Krishna,

 

@rsaikrishna 

 

Thank you for getting back to me. Are you able to provide an example as i'm unsure on what you mean by this?

 

Thanks

v-bacao-msft
Community Support
Community Support

 

Hi @Callum91 ,

 

You can observe that the Body of Get items action is an empty array, indicating that after filtering the items using the conditions you set in the Filter Query, there are no items that meet the expectations.

Apply to each is to traverse the items filtered out by Get items. Since the body of Get items is an empty array, then Apply to each has no items to traverse, so the actions configured in Apply to each will not be executed. This is an expected result.

Hope that makes sense.

 

You can view the output of Initialize variable to see what the ReviewDate value it gets, and then use this value to go to the list to see if there are eligible items.

You can try the following expression:

62.PNG

 

In addition, make sure that Review_x0020_Date is the internal name of this field. You can run the Get items action separately without configuring Filter Query, and then check the internal name of this field in Body.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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