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jcmilling
Frequent Visitor

Training failed and the model cannot be used

Training a form processing bot with tables.  The tables vary in length between 50 to 70 rows per page. I have no clue with this generic error.

 

(Configuration id: aa87364f-e5ee-4bd5-baff-099ba27542e5)

14 REPLIES 14

Hi @jcmilling - sorry that you are experiencing this. Thanks for sharing the configuration id. We are going to investigate what might be causing this and I'll share back with you an update. 

Hi @jcmilling - can you try to Edit model and train again your form processing model? Does it keep failing after training it again?

 

JoeFMSFT_0-1650445855193.png

 

jcmilling
Frequent Visitor

So the first time I had 10 items and it failed and I tried again. It failed again so I reduced it down to 5 items and it failed and I tried again.  It failed and I posted here.  It takes a couple of hours before it tells me it fails.  In short yes it fails after I try again and again.  Have you Tried training the model on your end to see if you get the same error? 

Thanks @jcmilling - this is definitely an issue we need to investigate. I'll keep you posted with updates. 

Hi @jcmilling - just a quick note to say we're still investigating what might be causing this. I'll get back to you as soon as we have more information. Thank you for your patience! 

Hi @jcmilling, we're still investigating. Apologies for the delay on this one. Thanks, once again, for your patience. 

jcmilling
Frequent Visitor

Thanks for keeping me informed 

So for the giggles I made a new automation with the same PDFS and it still failed the same way.  This still somewhat odd.  I am going to try going column by column and see at what point to starts to fail or even if the automation will work with these PDFS.

Hi @jcmilling - apologies about this. Do you still get the same error and training takes several hours to complete?

Correct

This issue seems to have been caused by auto-tagging a field that was incorrectly double-tagged. If you find a document that is throwing an error, you should avoid manually retagging all the fields in that document until it is fixed in your product.  Please revert if this helps.

 

J Wick

This is a table so not as simple as a double tag, trust me i wish it was that simple. 

was this resolved, i have the same issue now

jcmilling
Frequent Visitor

Never was for me. 

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