Approval Emails appear different in OWA and Outlook

[TerryInTulsa]

I'm NOT talking about simple html formatting, as far as I can tell...

In OWA, I get approval emails that look like:

Meaning I have what I will call headings for every line ("Date Created:", "Details:", etc.) since I lack for a better word.

In Outlook, I get the picture of the user at the top, followed by "Requested by" and the username, then a GIANT PURPLE heading that is identical to the subject line, followed by whatever details I filled in (in this case: Nil).  There are NO headings whatsoever.  There's no box holding all the data in one neat little area.  It's clearly got some kind of HTML formatting, because of the stupid purple H1 text, and working links inside (including Approve and Reject boxes that are colored purple and gray respectively).  I would include a screenshot from Outlook, but that's on another computer.

I see some previous threads talking about formatting, and all of them show basically what I'm seeing in OWA.

The OWA version is totally tolerable.  I could look at requests like that all day long.  But approximately 0% of the people in my division actually use OWA, so I need to figure out why it doesn't format the same way in Outlook - and it's not even close!  Everyone in my team, anyway, gets them the same way I do.

[ScottShearer]

@TerryInTulsa 

Fits, to the best of my knowledge, you can't change the formatting of approval emails.

That said, you may want to double check to be sure that you and your users are using the latest version of the Office 365 Outlook client.  In not, update and take a look at the emails again.

[TerryInTulsa]

I have version 1902 of ProPlus, which is the latest update version available in my update channel per Microsoft (there are later versions available to other update channels, but that doesn't help me in any way).