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wbunker1
Frequent Visitor

Bad Request for dynamic Approval Flow

I created an approval flow a week ago that would do the following:

 

  1. Send an approval email to a specific user based off a form input in a form a user submits

This week the flow no longer works. I receive this error message:flow.PNG

The configuration for the flow:

 

flow_config.PNG

 

 

As you can see in the configuration the dynamic content is getting doubled. I have tried using both of the options and I get the same Bad Error result. I have tried recreating the flow several times with different lists and I still get the same error. The error message "The action failed because of an error in the service" does not help at all. 

 

When I do not use dynamic content to specify who the approval email should be sent to and plug in a static email then the flow will work. This is not a realistic option in a production sharepoint environment. Please advise.

 

I appreciate your time and consideration.

 

Best,

 

Will 

3 REPLIES 3
v-yamao-msft
Community Support
Community Support

Hi wbunker1,

 

Thanks for your feedback.

 

Have you made any changes on the data source? Such as add/delete columns.

 

Have you changed your SharePoint crendentials? Please try to recreate the connection to see if it works.

 

To test this issue, I create a similar flow with you, when I run the flow by creating a new item, the flow run succeed and I don't get the error message you've provided.

 

Best regards, 

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Mabel,

 

Thank you for the response. I am still receiving the error after recreating a completely new flow with a new data source. Can you please elaborate on "recreate the connection"? I believe that is the issue. 

 

I have tried creating a flow with two separate users and receive the same error so I imagine it has something to do with the connection. The connection credentials have not changed for the two other users. 

Hi wbunker1,

 

Could you show me more information about “Who is the manager of the requestor?” ? What’s the column type of this column?


Has the manager made some changes on his own side?


To recreate the connection, please try to delete the old one, then create a new one with right credentials.

 

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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