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Built in template "Save my email attachments to a SharePoint document library" ran successfully but does nothing!

I used the `Automate > Power Automate > Create a flow` from my destination SharePoint site. It automatically created the flow for me and that all appears to work. However it doesn't actually save attachments. So I opened up the flow, edit, test. The test reports "Your flow ran successfully." yet no files have been saved. When I drill in to the steps I can see that the final step where it does the `Apply to each` > `Create file in SharePoint` has the green check mark but it ran for 0ms and it's grey. Not sure if that's a clue.

 

There is even a condition for if the file isn't created, that is also grey and doing nothing.

 

If I go back up to the output of the first step `On new email with attachment` I can see the Output has a blank attachment array.

  "attachments": []
 
This suggests to me that the final step does nothing because it is being fed by an empty array. How do I troubleshoot this? This isn't like a normal programming environment where I can debug. 

 

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

UPDATE: I found that my problem was due to a broken connection to SharePoint from Flow.

 

I had to go to `Data > Connections` and login again. I had to provide login connections to Outlook, O365 Users, and SharePoint. The connections threw a bunch of errors and looked like everything failed so I gave up. The next day my flow started working.

 

Two things about this:

  1. A flow test should not report that it was successful if the underlying connections are broken. The test should report that it's prerequisites are not met.
  2. How often do I need to fix these connections? Will I be notified somehow when my connections go down? Or will my flow just fail silently and pretend like it was successful?

 

 

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4 REPLIES 4
Jcook
Most Valuable Professional
Most Valuable Professional

Hello @A9G-Data-Droid 

 

From the details you described above, there is no attachment on the email 


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v-alzhan-msft
Community Support
Community Support

Hi @A9G-Data-Droid ,

 

Could you please share the screenshot of the configuration of the flow?

Please make sure that you have set the Only with attachments column and the Include attachments column to Yes.

1.png

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@Jcook  I am testing with an email that does include an attachment. The event wouldn't fire at all if it didn't have an attachment. I can see the attachment in the sent mail and in the received mail. It's an excel file.

 

@v-alzhan-msftI am using the unmodified template generated by your system, as I clearly described in my initial post. I can go check the setting that you specified. It looks as you would expect:

 

A9G-Data-Droid_0-1597764798402.png

 

UPDATE: I found that my problem was due to a broken connection to SharePoint from Flow.

 

I had to go to `Data > Connections` and login again. I had to provide login connections to Outlook, O365 Users, and SharePoint. The connections threw a bunch of errors and looked like everything failed so I gave up. The next day my flow started working.

 

Two things about this:

  1. A flow test should not report that it was successful if the underlying connections are broken. The test should report that it's prerequisites are not met.
  2. How often do I need to fix these connections? Will I be notified somehow when my connections go down? Or will my flow just fail silently and pretend like it was successful?

 

 

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