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Derek4
Resolver I
Resolver I

Can't find certain user in User Lookup Field

Hi All,

 

I build a simple approval flow using CDS entity, in CDS entity I set a User Lookup field

微信截图_20210406111154.png

 

but I can't find a certain user from this lookup filed:

 

微信截图_20210406111524.png

 

but I can find this user on other lookup field, such as SharePoint site share list:

微信截图_20210406111421.png

 

it's confusing, can anyone help me with this?

1 ACCEPTED SOLUTION

Accepted Solutions

Can you explore the values of the User Table and look for that certain users? If they don't show, it probably means they don't have an account on Azure AD.

Regards,

Ferran

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6 REPLIES 6
fchopo
Super User
Super User

Hello @Derek4 

In the SharePoint screen you shared, you're granting permissions on an item, and this information comes from the list of all users (person column data type). 

On the other hand, the pre-approver list table should be loaded with the users of your company, since it's a simple list with no data.

Hope it helps!

Ferran

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Proud to be a Flownaut!

Hi @fchopo ,

 

How can I set my pre-approver list to include all the users in my organization?

 

I can find others in this pre-approver list:

微信截图_20210406143927.png

 

the "user" lookup field is one of the default list of CDS which should include all the users in my organization:

 

微信截图_20210406144342.png

 

fchopo
Super User
Super User

Hello @Derek4 

Which environment are you using (default)? For those users not appearing, do they have an account on Azure AD?

Ferran

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Proud to be a Flownaut!

Hi @fchopo ,

 

Yes, the CDS entity is in default environment.

 

How can I tell if a user has an account on Azure AD? I'm not the admin of my organization, is there a quick way to identify it or I need to contact our admin to check.

Can you explore the values of the User Table and look for that certain users? If they don't show, it probably means they don't have an account on Azure AD.

Regards,

Ferran

Did I answer your question? Please consider to mark my post as a solution to help others.
Proud to be a Flownaut!

Hi @fchopo ,

 

You are right, that user is not on the User List

微信截图_20210407090327.png

 

It's really strange as all the other users are on the list, I thought the system will automatically add new user to this list as it's in default solution.

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