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Anonymous
Not applicable

Cannot open attachments uploaded to sharepoint document library using flow

Hello

 

I'm trying to build a flow to upload attachments of emails sent to a mailbox to a SharePoint document library. The flow works as expected and uploaded email attachments to the designated library. However, when I try to open the documents that have been uploaded to the library I'm unable to preview them. I have tried to download the documents but then cannot open them as they are an unsupported document type. 

 

I've tested with Word, PowerPoint and PDF documents. 

 

Flow screenshotFlow screenshot

 

Above is a screenshot of the Flow I've built. Can anyone explain why I'm not able to open the attachments once they've been uploaded to the SharePoint document library?

 

Many thanks for your help,

Laura 

9 REPLIES 9
ManishJain
Solution Sage
Solution Sage

Hi @Anonymous ,

 

Please add the extension of the file (.docx ,.pdf) explicitly at the end of File Name after your variable. 

 

Thanks

Anonymous
Not applicable

Hello @ManishJain 

 

The document names do already include the document type (see below). Is this what you mean or do I need to include the extension of the file somewhere else too?

 

flow 2.png

 

Many thanks

Laura

v-bacao-msft
Community Support
Community Support

 

Hi @Anonymous ,

 

Please try to create a new flow as follows:

22.PNG

In addition, please make sure that the source file of the attachment can be opened normally.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I'm having the same issue.

 

Unable to open the file once it is sent to the sharepoint library from the email.

 

Could someone please help if I'm missing any steps here.

 

Currently I have the same steps as the original post.

This is an old post, but I was just struggling with the same issue. When saving to SP, wrap the "contentBytes" in base64ToBinary() like this base64ToBinary(outputs('attachment')?['contentBytes']) and it will expand the contentBytes to look like this and the file will no longer be corrupt when opened. { "$content-type": "application/octet-stream", "$content": "UEsDBBQAAAAIAGNhj1Jk3sco6QAAAE0.........." }

 

This also did not fix ....How to wrap to base64ToBinary() and where ?

How about you give this a try too -

 

When a new email arrives -- and then the following:

earlylearner_0-1623985561477.png

 

 

@nandeesh6789 Or also you could do the below: but prior to below step - 

1) When an email arrives function

2) Initialize Variable

earlylearner_0-1623986148775.png

 

3) Create Item step

earlylearner_1-1623986238357.png

 

 

4) Apply to Each Control

 

earlylearner_1-1623985722420.png

 

If I have answered your question, please mark the post as Solved to help other users to identify the correct answer
If you like my response, please give it a Thumbs Up.

 

Hi All,

 

There is a lot of crap out there regarding this issue - I know I just spent about 8hrs trawling through it all trying to solve it! If you are like me the problem lies in the fact that you have hidden email "attachments" in the form of email headers/footers etc in the email you are pulling the attachment from. Ensure when testing your email contains nothing but desired attachment e.g. 

 

awsdaws23_0-1684387352461.png

 

Hope this saves you the agony which I endured testing this!

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