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Convert file - Bad Gateway

All flows that use Convert file are getting a bad gateway error.

The exact error is 

"Service Unavailable -
Our services aren't available right now
We're working to restore all services as soon as possible. Please check back soon.

Ref A: 0284456EEA90402D90D1F7D86CD9AB5B Ref B: BL2EDGE2706 Ref C: 2022-04-06T16:09:15Z

I created a new flow from scratch, disabled the retry policy and after two minutes I get this:
   "error": 
    "code": 502,
    "source": "canada-001.azure-apim.net",
    "clientRequestId": "531e05b5-456c-4085-a76d-b4a37c8c72d2",
    "message": "BadGateway",
    "innerError": 
      "status": 503,
      "message": "Operation has taken too long.",
      "source": "api.connectorp.svc.ms"

10 REPLIES 10

Issue appears to have cleared itself.

Did anyone start experience this recently. I have the same issue starting from this morning. Any suggestion. 

Thanks

sa131
New Member

We are facing the same issue in our multiple flows where we used the convert to PDF step.

 

sa131_0-1671004578699.png

 

Can anyone please provide solution for this or let us know that if there's any power outage in Power Automate.

Thanks.

@sa131 it seems its working again. I have tested few flows that failed the action today, and started working, Looks like some issue with PowerApps services.

Dmukuna
Regular Visitor

Dmukuna_0-1676632185957.png

This works when the file is small but in this case the word document file is about 2.1mb. Is there a workaround?

MarianoGoettel
Frequent Visitor

Got the same issue! The first two days of the flow the actions worked, then the BadGateway issue occrured. Is this a general Problem? 

Astrit68
Frequent Visitor

Im facing this Problem too! is there any solution out there? 

Which region are you based in? Last time this happened it was in AU.

Hi @ahmednaseem, its happening in Germany. i already deleted the create file action, populate action and the convert to pdf action... its still not working.

Best way is to create a support ticket in Power Platform admin centre and check if there is outage in Onedrive in you region. Also check if your connections are active

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