Dynamic content always returns empty

[Mordikus]

Hello everyone, i hope my english isn't that bad (i'm mainly using mozilla firefox but i tried it with edge too)

i'm trying to send an email when a sharepoint list's item is updated.

As i want to make an approval workflow like, i would like to send an email to the n+1 to approve the content being updated.

In order to do that, i would like to use the dynamic content "Created by department" which in my opinion should return the department of the user who created the list's item.

But the "Created by department" always returns empty (or null ?) (i got the same problem with job title)

I put a department (and a job title) on my user from the Sharepoint admin center -> user profiles -> Manage User profiles

The department show up on the user's delve profile but not the job title.

Did i miss something, if someone can please help me, i would just kiss you if i could 🙂

Thanks and have a nice day !

[telu · Accepted solution]

Hi @Mordikus,

Could you provide us the flow url like this(https://ms.flow.microsoft.com/manage/environments/Default-72f988bf-86f1-41af-91ab-2d7cd011db47/flows...) for further investingation?

I have created a similiar flow. When an item is modified in sharepoint-> send an email, And the field I modified in the sharepoint list can be successfully put to the following email body field. So the detail of your flow would help us further investigate.

 

Thanks

[v-yamao-msft]

Hi Mordikus,

I assumed that you will want to create a flow to send approval email when an item in SharePoint list is modified. And do you want to send an approval email to the user who created the item?

If yes, you could use the Dynamic content “Created by Email” in the To field, then when an item is modified in the list, an email would be sent to the user who created the item.

If I misunderstand you, please feel free correct me.

Best regards,
Mabel Mao

[v-yamao-msft]

Hi Mordikus,

Thanks for your prompt response.

I created a similar flow with you and configured the Subject and Body field with “Created by Department” and “Modified by Department”. I can get the value both of them.

As @telu has suggested, could you please provide the flow URL likes this(https://ms.flow.microsoft.com/manage/environments/Default-72f988bf-86f1-41af-91ab-2d7cd011db47/flows...) for a further investigation?

Best regards,
Mabel Mao

[Mordikus]

Hello, (i don't know if you can see because i can't see the one from telu)

Thanks

[Mordikus]

My microsoft flow is in french, maybe it can explain ...

[dparkinson]

Did you ever actually solve this?  There doesn't appear to be a resolution here?  

I'm experiencing the same issue and not sure how to fix it.  The Department field is blank for everything.

Thanks for any advice you can provide.

[Mordikus]

Hello dparkinson, (sorry if my english is bad )

i didn't solve this in particular, i solved my problem in an other way as i found a solution to it , then,  i marked this post as solved, my bad.

i tried it again right now,

I can tell you that i still have the same issues, Created By Department & Created By job Title always returns empty,

so i can't help you 😞

in my case, as i'm using this flow with a sharepoint environment, i calculated the department from within my sharepoint environment and i get it back as a basic value from a custom list,

Have a good day

[Anonymous]

Getting this problem too. Email and DisplayName working fine, but Job Title returning empty.

Don't think this it's an issue with my profile as PowerApps is able to pick up on the user job title just fine. Anyone care to share their workarounds for this?

[Dandalf]

i am also getting this problem. I have three flows in use in our production environment - variations of sending mails and getting approvals - and they all work fine except a new one I made today. I've tried to delete and re-make both the list and the flow. What's strangest is that *some* dynamic fields populate the email, but some do not. The flow returns as successfully run, though of course it has not.

[Anonymous]

Hi every one

I have the same challenge

I want outlook to send an email everytime I modify an excel file on onedrive

But the content and subject of the email is always 0

The column I want returnedThe flow with emphasis on the subject and bodyActionBranchingConditionNotSatisfied Error message

Any one with any solution

Thank you

[Anonymous]

I'm having this same issue.  Has anyone found a solution???

[jemsann]

I found a workaround; instead of using "Created by department", add an action called "Get user profile". In that action, add "Created by Email" and then use the results from the new action in the main action.

[Anonymous]

Hi

Any updates, I am having the same issue

Linda

[flavnasa]

I am having the same issue. Job title randomly returns empty. Has anybody found a workaround for this? Thanks

[user391_]

Hey im in 2023 with a similar issue but my specific issue has to do with the dynamic content from the dartaverse connector