Error convert to PDF - The remote name could not be resolved.

[Reason]

Problem in converting Word to PDF with One Drive Businnes.

Flow first fills the Word file with two variables, saves it, converts it to PDF, and finally sends it in a message.

I get the following error.

The remote name could not be resolved: 'mediagfx365-my.sharepoint.com'

{
  "status": 400,
  "message": "The remote name could not be resolved: 'mediagfx365-my.sharepoint.com'",
  "source": "api.connectorp.svc.ms"
}

{
  "Cache-Control": "no-cache",
  "Pragma": "no-cache",
  "Transfer-Encoding": "chunked",
  "x-ms-request-id": "f4c62603-2a70-4ae8-a754-87ac4404c07b",
  "X-AspNet-Version": "4.0.30319",
  "X-Powered-By": "ASP.NET",
  "Timing-Allow-Origin": "*",
  "x-ms-apihub-cached-response": "true",
  "x-ms-apihub-obo": "true",
  "Date": "Fri, 09 Sep 2022 15:01:13 GMT",
  "Content-Type": "application/json",
  "Expires": "-1"
}

Flow:

Results:

I do not see any rule as to why flow starts once and then does not.

Microsoft's technical support did not even make a notification within three days ...

What other connector should I use instead of OneDrive for Business?

Which will work. Word file has two text boxes to change and background as watermark. I don't know if it matters.

[LH83]

Same problem here.

Please fix the problem because our clients don't get the receipts now.

[WilkinsLuke6]

I am now facing problems with Word creation in Power Automate which was working fine earlier. For my error I am getting '423':

I really don't think I have changed anything to force this to happen. I need this fixed ASAP for clients!

[W_Rocketpilot]

I have te same issue when converting to PDF. Major issue in multiple flows that I have running at customers.

[Kitsu]

I think this is not fixable by any of us, microsoft move, we pay for this!

[marmoral]

I have the same problem too

[CoachOffice365]

I have also a number of clients who are seeing this problem, and their businesses are affected. Hope to see a fix soon.

[mrntiyiso]

Also experiencing the same issue converting HTML to PDF, it was working 4 hours ago.

[Reason]

My workaround, the only one working at the moment.

https://docs.microsoft.com/pl-pl/connectors/adobepdftools/#convert-word-to-pdf

It allows you to convert up to 1000 documents for free.

Converting with Word or One Drive not working.

[W_Rocketpilot]

It's working again, but sometimes with a delay of a couple minutes. So it's not all the time as fast as normal, but okay it works.

[ChrisHoppenbr]

It is very unstable. Occasionally it works but usually not. I have implemented this solution with many customers and do not see a solution appearing. Microsoft, please communicate when something is being done about it!

[BO55VXR]

I too am having same issue - And my work colleague.

We have logged a support request with Microsoft and I recommend everyone else do too, where able, so that Microsoft can see there's a major issue.

Just reporting on a forum will probably not receive much attention from their operations support team

[chicken_1]

same issue here... would be good to have an ETA

[jcsdias]

Worked fine until some minutes ago, but now it is with the same error! 😡

[Vtberge]

I also experienced the same problem since last week. Thanks for the quick fix and hope a permanent fix soon

[LorenzoBoers]

Same here 😕

[AlexVillaOM]

Same here since last Friday

[grafferty]

Facing the same issue since yesterday.

[LorenzoBoers]

This saved my day. Thanks!

Hoping for a full fix in the near future 🙂

[stefbenham]

Same here since Friday too.

[CLSimp]

We're experiencing the same issues since Friday 9th September when using the Convert File to PDF action using HTML from the Create a File action.

We received no flow failure notifications, we're currently reliant on this process for automating 100 documents a week.