Forward a message (using Send an email) but including original body text

[meganschwartz]

Currently,  my flow in words is as follows:

I recieve and email

I start and wait for an approval

I then pull from sharepoint a list of "TO" contacts and "CC" contacts that need to then be forwarded this original message

I join those two variables together to create the distribution list

Finally, I create a send an email step that is pretty much to forward the original messge recieved including the body, subject, and attachment.

Unfortunately,

I am running into the error which everything works except my "body" of my email which is supposed to be pictures/text comes out as this:

Here is my flow:

(I am pretty sure it has something to do with the last step in the body area but I can not figure it out. )

Thanks in advance!

[MattWeston365 · Accepted solution]

Hi @meganschwartz , thank you for posting.

At the bottom of your "Send Email" action is a field called Is HTML. By default, this is No, which means that your email is sent as plain text. Therefore any HTML that is in the email body will not render, and will just display the raw code.

Change this to Yes, and you should see the HTML be rendered in the correct way.

[v-yamao-msft · Accepted solution]

Hi @meganschwartz ,

Yes, you need to turn on Yes for Is HTML field.

In addition, if there are only texts in the email body, you could convert the email body using action Html to text, then forward it with the converted content.

By the way, it seems that the workaround I suggested in your previous thread works, glad to hear that.

https://powerusers.microsoft.com/t5/Building-Flows/Forward-an-email-CC-receipents/m-p/308052#M32677

Best regards,

Mabel

[meganschwartz]

I used the tool html to text converter but it does not keep my formatting. This email includes tables and pictures and the fromatting is really important. Any idea on how to keep the formatting?

[MattWeston365]

Hi @meganschwartz did you try my suggestion?

[meganschwartz]

It did not work at first because I used the htlm to text converter but once I deleted that and switched it to yes... it worked!

Thank you thank you thank you! (everybody)