Multiple approval: Custom repsonse

[Anonymous]

Hi,

Currently, I am building an approval flow with the custom response.

As you can see, I have created parallel approval.

My problem is when there is one of the Approval options is "Need More Information" it should run this flow

Now, I run this flow by using condition so that the first is where both approvals are "Review Completed", it will run to this flow:

Next,  One of the approvals choose "Request Decline", it will run to this flow:

As for now, I put the "Need more information" at "If no" condition 

 

As now, When one of the approval chooses "Need more information" and  "Review completed". It will run both conditions but I only want the flow run on "Need more information" if the approval option contains "Need more information"

Is there any way to solve this

Thank you

[efialttes]

Hi!

Comments inside in red

---

@Anonymous wrote:

Hi,

Currently, I am building an approval flow with the custom response.

As you can see, I have created parallel approval.

My problem is when there is one of the Approval options is "Need More Information" it should run this flow

Now, I run this flow by using condition so that the first is where both approvals are "Review Completed", it will run to this flow:

If you expect to execute this Condition 'true (Yes) branch' logic  when both Approvals are set to 'Review Completed' you need to use operator 'And' instead of 'Or'. Please review also the text 'REviewCompletedREviewCompleted' seems to be a typo

Next,  One of the approvals choose "Request Decline", it will run to this flow:

As for now, I put the "Need more information" at "If no" condition 

 

As now, When one of the approval chooses "Need more information" and  "Review completed". It will run both conditions but I only want the flow run on "Need more information" if the approval option contains "Need more information"

Is there any way to solve this

As I mentioned, if you expect to execute first Condition 'true (Yes) branch' logic only when both Approvals are set to 'Review Completed' you need to use operator 'And' instead of 'Or'. Please review also the text 'REviewCompletedREviewCompleted' seems to be a typo

Thank you

---

[Anonymous]

Hi, @efialttes,

The "ReviewCompletedReviewCompleted" is the outcome for both approvers and I stored the outcome/decision in a variable

As of now, I was thinking it is possible to put:

"Decision" contains "Need More information" and "Decision" does not contain "Request Decline" to run the need more information flow

(Decision is the variable that stores the outcome from both approvers)

Thank you.

[efialttes · Accepted solution]

Hi!

You mean 'Decisions' variable is of type string, and you append the outcome from both approval processes inside?

And, the three custom options for approval are 'REview Completed'  'Need more information' and 'Request Declined'?

So you use 'Append to string' to store inside 'DEcisions' the two options selected in both approvals?

Thanx!

[Anonymous]

Hi @efialttes ,

You are correct but the "Decision" it did not append as I just store in a variable

Thank you

[efialttes]

Hi again

---

@Anonymous wrote:

Hi @efialttes ,

You are correct but the "Decision" it did not append as I just store in a variable

Thank you

---

You mean you do not perform an 'Append to string variable' on 'DEcision' but a 'Set variable' instead? And no auxiliar Compose to read first its content and a concat() to keep it?

If so, I would add a dummy compose action block just before first 'Condition' action block, assign as its input variable 'Decision', reexecute flow and inspect its contents, since it is probably not what you expected

Hope this helps

[efialttes]

@Anonymous 

Did you finally solve the issue?

Thanx!

[Anonymous]

Hi @efialttes ,

Sorry for the late reply and yes I was able to solve the issue 

Thank you