Processing Reponses to adaptive cards in Teams

[cdn4lf]

Hi All,

I am in the process of using flow to deploy an adaptive card in teams.  My issue is around how to process the response on action.submit and generate a notification to a user or ideally send someone else a teams message when this command is triggered.

Any assistance would be great.

Thank you,

Sean

[DeepakS]

Hi @cdn4lf , 

Check out this latest updates on Adaptive cards- 

https://docs.microsoft.com/en-us/power-automate/overview-adaptive-cards

Two new actions are coming up:

• -Post an adaptive card as the Flow bot to a Teams user, and wait for a response
• -Post an adaptive card as the Flow bot to a Teams channel, and wait for a response

These actions should be available in preview early FEB.

With this action, you can collect the response from TEAMS to Power Automate and process the response as needed.

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[efialttes · Accepted solution]

Hi!

There was a recent announcement on this topic.

AS far as I know, last week the status of this feature was the following:

-The rollout is expected soon. Audrie Gordon gave the following clue: "The wait for a response feature is out for release, but may take several weeks to reach all of you. Keep your eyes out, it will be there soon. We have released some templates that you can try though. Search for "Adaptive Cards" in the template gallery."

-Teams connector documentation showed these new actions as deprecated, and you could not find them in the Power Automate Editor.

-If you search on the Templates library for 'Adaptive Cards' as Audrie suggested hopefully you will see find these new actions implemented (I haven't checked this week, some days ago they were available)

-The official documentation is available here

In my opinion, the reason why these new actions were deprecated last week is that the input 'Update message' was not yet implemented. So, the customer experience once he/she summits an answer was a bit confusing: the card stays as is with its input fields set to empty value, so the user has to 'remember' if he/she has already submitted an answer or not. I guess once 'Update messge' input is finally implemented, the rollout will start.

Here you are an example of the output received on PowerAutomate when I submitted an answer to an Adaptive Card, it is dependant on the structure and Id you used when designing the card:

{

"responseTime": "2020-01-24T09:48:03.8658155Z",

"responder": {

"objectId": "16e194b1-ff60-43ac-8321-0735a96d16a6",

"tenantId": "xxxxx-xxxxx-xxxxx-xxxxx",

"email": "xxxxx.xxxxx@xxxx.com",

"userPrincipalName": "xxxxx.xxxxx@xxxx.com",

"displayName": "xxxx xxxxx xxxxx"

},

"submitActionId": "OK",

"data": {

"CompactSelectVal": "131",

"SingleSelectVal": "75",

"dueDate": "2020-01-23",

"comment": ""

}

}

If templates are still available, you can play with them and get used to the outputs

Hope this helps

[cdn4lf]

Thank you, this is exactly what I was looking for.

I had tried to use the survey template previously, but it appears to not be properly configured, the sales lead template is working properly and providing a response.

Thank you again!

[efialttes]

Good news!

My company's tenent is in EMEA region, and we can already access the new actions through  PA Flow editor.

Also Update Message input is already implemented, I've made some initial tests and it's working fine 😊

Hope this helps

[cdn4lf]

Thanks!  I've tested the poll template and am able to get the first response back.

Do you know if there is a way to get additional poll results? (I realize that a limitation is that we can only get responses back for the first approval)

[MaVashik]

Hi @cdn4lf,

here is my solution to this. I was struggling my self so I came up with this way and it works fine for me.

First "Post an Adaptive Card to a Teams user and wait for response" something like that:

After that is important to get that "submitActionId" when user responses (click on button in Teams chat). You do this with Compose like that: 

Outputs('PostToTeams')['body']['submitActionId']

 

PostToTeams = name of step "Post an Adaptive Card to a Teams user and wait for response".

After that it's pretty easy. Just use Condition (or Switch if you offered more Options) to decide what flow should continue with.

 

It's very nice feature. For example we are automatically create Planner tasks and then manager gets this message in Teams chat where he assigns new task to choosen employee. 

Hope it helps

[bhatiavinay99]

As of July 2020, I could not find output of "Post an Adaptive Card to a Teams user and wait for a response" in Power Automate.

The previous solution with the following Dynamic Content Expression did not work 

Outputs('PostToTeams')['body']['submitActionId']

However, what worked for me was inserting the following expression:

body('Post_an_Adaptive_Card_to_a_Teams_user_and_wait_for_a_response')?['submitActionId']

If you are using it inside an condition block, you can check the above expression is equal to the text ac_approve 

[sigmandel]

nevermind, got it working but cant delete this message