Teams - Post message as the Flow Bot not working

[dushyantb]

I want to post message on Teams when a new Task is created in Planner.

I am able to do that using a Flow, but the problem is, it posts as my own user.

For Teams action, I have two options:

1. Post a message
2. Post a message as the Flow bot to a channel

The second option keeps throwing 404 error.

{
  "error": {
    "code": "BotRequestFailed",
    "message": "Request to the Bot framework failed with error: '{\"error\":{\"code\":\"BadArgument\",\"message\":\"Unknown cloud 'in-client-ss.msg'\"}}'."
  }
}

[giorgiobitix]

Hi ,

sometimes , not always , I have this problem : {"error":{"code":"BotDisabledByAdmin","message":"The tenant admin disabled this bot"}}'.'.

Have you an idea ?

Tahnks

Giorgio

[Benewe]

I am also getting the same error message today (27/04/20). Overnight no changes made. Does anyone know where it would even be possible to disable the flow bot as admin?

[dblyth]

This is typically customer config-driven, but given the 3 reports this morning we have opened an investigation with the Bot Framework team to understand what is happening.

[dblyth]

Looks like this was a transient outage in Teams / Bot Framework last night primarily impacting Europe. The issue appears to have been fully resolved as of about 3 hours ago.

Like I mentioned before, this is *typically* caused by customer config (app allow/block lists) preventing the Flow bot from interacting with Teams.

[adam13hylo]

Thanks @dblyth for investigating however, I still have the same issue. I will test again first thing in the morning and hope it has been resolved. 

[dblyth]

There's a fairly low volume of these at all times due to tenants that have the Teams app policies set to block the Flow / Power Automate app, which are documented here: https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies

If you are still seeing this tomorrow feel free to message me separately and I can probably take a look.

[Naren_89]

I have cross verified the teams admin center and all the option are open. Still we are getting the following message

Error Code: BotDisabledByAdmin, Error Message: The tenant admin disabled this bot, Status Code: Forbidden, ReasonPhrase: Forbidden

Any update on this!!

[dblyth]

All -- I can't investigate anything with out actual flow / environment / tenant details. If you don't want to share, you need to email me. Same alias @ microsoft.com

[giorgiobitix]

At the moment work fine ,

Thanks

[RobH_HPE]

Hi, as I am developing a flow in my test tenant, prior to shipping this to our actual tenant, I do not seem to see the result of the flow appearing in my Teams channel. Posting as the user associated with the connection in flow seems to work. Are we experiencing problems in the back end again? Or am I doing something wrong? Policies in my tenant allow all apps to be run, flow app is setup in the Teams site as a bot.

[RobH_HPE]

And offcourse I forgot to check the obvious... Status of the flow was set to "Off".... Sorry for the confusion!

[hcristiano]

Received this error today

Request to the Bot framework failed with error: '{"error":{"code":"BotDisabledByAdmin","message":"The tenant admin disabled this bot"}}'.

Is this related to the current issues with Teams?

@dblyth 

[dblyth]

@hcristiano there are no known issues with Teams currently that would cause this.

[k1ng]

I am getting this same error:

Maybe something is wrong with my flow?

Let me know!

-n

[kloswerkes]

It wouldn't let me open a new thread for this, so I'll try here, as it appears related.

I'm getting this Forbidden message:

--

Failed to find the tenant region with error for tenantId (omitted for privacy), statusCode Forbidden.

--

What are the steps to resolve this issue?

[cainellin]

Today I get this error but nothing has changed in the permissions settings, can you help me ?

La richiesta a Bot Framework non è riuscita con errore: '{"error":{"code":"BotDisabledByAdmin","message":"The tenant admin disabled this bot"}}'.

[hamenon]

From the error it looks like the Bot was disabled in the Teams Admin settings page. You would need to talk to your Teams admin in order to enable it again. There's more information about Teams Admin policies here Admin settings for apps in Microsoft Teams - Microsoft Teams | Microsoft Docs If you see the App is still enabled but are still seeing an issue. Please let us know we might need more information to debug why the error is occuring.

[cainellin]

Thanks for the reply but flowbot is not a third-party app, is a MS app, 
and the permission policies are enable for all types of apps.

[gibbyhome]

I'm getting this error as well or close to it trying to send a email from a shared mailbox to a teams chat group

Failed to find the tenant region with error for tenantId xxxxx, statusCode Forbidden.

here is my raw code error

{

    "statusCode": 403,

    "headers": {

        "Pragma": "no-cache",

        "x-ms-request-id": "usgovvirginia:367cf118-56fc-43d6-aa92-1f85f22345af",

        "x-ms-correlation-request-id": "367cf118-56fc-43d6-aa92-1f85f22345af",

        "x-ms-flow-mobile-ios-version": "1.3.0",

        "x-ms-flow-routing-request-id": "USGOVVIRGINIA:20211028T144743Z:367cf118-56fc-43d6-aa92-1f85f22345af",

        "Strict-Transport-Security": "max-age=31536000; includeSubDomains",

        "X-Content-Type-Options": "nosniff",

        "Timing-Allow-Origin": "*",

        "x-ms-apihub-cached-response": "false",

        "Cache-Control": "no-cache",

        "Date": "Thu, 28 Oct 2021 14:47:43 GMT",

        "Content-Length": "199",

        "Content-Type": "application/json",

        "Expires": "-1"

    },

    "body": {

        "error": {

            "code": "FailedToGetTenantRegion",

            "message": "Failed to find the tenant region with error  for tenantId xxxxxxxxxxxxx-xxxx-xxxx-xxx, statusCode Forbidden."

        }

    }

}

[Anonymous]

I copied a flow - I want to do the same things with a different MS Form as the triggger.

Here's the error:

Request to the Bot framework failed with error: '{"error":{"code":"ConversationNotFound","message":"Conversation not found."}}'.

When I looked at the code block, I noticed it had the string of the email address with a semicolon:

I couldn't highlight and delete the email, I had to backspace over it. I entered the same email, and it found the person, and put their name in a gray box with the X to remove it and the semicolon.

I have found this in flows that I edited - it would spontaneously change to the string, and I would only find by testing.

As a side note, I sometimes get languages for the dropdowns that are not installed on my system (including in non-Latin-type alphabets). I can generally test the dropdown and pick the one that has the fields I need. Perhaps whatever updated the Recipient also updated the language.