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The flow sending multiple emilas

I have flow as shown below. If the Status equals Complete I will get 2 emails instead of 1. and if the status equals Pending will get two emails.

 

 

mohd1978_0-1710771657054.png

 

Am I missing something? please help.

 

Thanks  

2 ACCEPTED SOLUTIONS

Accepted Solutions

Hi @mohd1978 ,

No, you will still send multiple emails as long as the flow is still there, and when you create or modified the items in this list, no matter what value you choose, the flow will send one email because it has no conditions set.

vyetonggumsft_1-1710774250358.png

Best Regards,

Sunshine Gu

View solution in original post

Hi @mohd1978 ,

Is it because I misunderstood, could  you please reinterpret the meaning of this sentence?

vyetonggumsft_0-1710774837170.pngBest Regards,

Sunshine Gu

View solution in original post

10 REPLIES 10
v-yetonggu-msft
Community Support
Community Support

Hi @mohd1978 ,

The problem is not on your current flow, please check if you have any other flows that are also about the creation or change of the item in this list that triggers the flow to send an email.

 

Best Regards,

Sunshine Gu

I actually have 3 flows for the same list. but each one is based on a different factor.

mohd1978_0-1710772471826.png

 

 

I have this for when the item is created.

 

and I have this for when the item is equal to Yes

 

mohd1978_1-1710772537987.png

 

Hi @mohd1978 ,

Yes, the problem is that you have several flows that reference this list, and when you create or modified a item with the above flow will send an email, and the following flow will also send an email.

If you don't need the flow at the moment, I suggest you turn it off and turn it on when you use it.

vyetonggumsft_0-1710773014945.png

Best Regards,

Sunshine Gu

I cannot turn it on an off manually. because each flow has a different factor.  is it possible to turn it on and of based on the item and status chnage?

Hi @mohd1978 ,

No, you will still send multiple emails as long as the flow is still there, and when you create or modified the items in this list, no matter what value you choose, the flow will send one email because it has no conditions set.

vyetonggumsft_1-1710774250358.png

Best Regards,

Sunshine Gu

Am not clear with the idea you're talking about. would you please explain

Hi @mohd1978 ,

Is it because I misunderstood, could  you please reinterpret the meaning of this sentence?

vyetonggumsft_0-1710774837170.pngBest Regards,

Sunshine Gu

I mean how to turn off the flow if each one runs based on different factors? if I turn off the flow no emails will be sent

mohd1978_0-1710780146366.png

 

I actually ended up adding apply to each like above. 

 

the flow status shows fails. but I get one email depending on the status.

 

Thanks for your efforts and help

 

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