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HJLim
Frequent Visitor

Unable to start an approval flow successfully

Dear community,

 

I am in the process of trying to create a flow which serves the following objectives:

 

1) Create a form for members of an organization to fill up (successfully created)

2) When response is received, automate a flow that requires first level approver to approve it (problem faced)

3) After 1st approver completes approvals, send an email notification to update and prompt final approver to approve the form.

4) After final approver approves it, an email notification is sent to starter, both approvers and an administration team.

 

Flow process:

1) Form response submitted - successful

2) Form response ID found - successful

3) Get user profile - successful

4) Create an approval - failed

 

Error: 

BadRequest
The request failed. Error code: 'InvalidApprovalRequestor'. Error Message: 'The approval requestor must be a single, valid user account within your organization.'. Screenshot: 

HJLim_0-1702203290049.png

 

Situation: The user is within the same organization, however, the selection of the line manager's email is by a means of a text fill submitted by the requestor.

 

screenshot of the form below

HJLim_1-1702203533799.png

screenshot of the Power Automate screen 

HJLim_2-1702203619779.png

 

How do i go forward with this? I will like the responder to be able to manually input for the line manager's email

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @HJLim 

 

could you show how line manager dynamic content looks like ?

is it only having line manager email present or some other extra characters ?

 

Because for me it worked up as expected 

Thanks & Regards,

Nived N 🚀

LinkedIn: Nived N's LinkedIn
YouTube: Nived N's YouTube Channel

🔍 Found my answer helpful? Please consider marking it as the solution!
Your appreciation keeps me motivated. Thank you! 🙌

View solution in original post

4 REPLIES 4

Hi @HJLim 

 

it should work even you pass form value having email address to approval actions, but seems ti be strange why it does not work

 

Could you ensure that you have passed same value as highlighted below in Assigned to ?

 

Nived_Nambiar_0-1702206144883.png

 

 

Thanks & Regards,

Nived N 🚀

LinkedIn: Nived N's LinkedIn
YouTube: Nived N's YouTube Channel

🔍 Found my answer helpful? Please consider marking it as the solution!
Your appreciation keeps me motivated. Thank you! 🙌

 

Dear Nived_Nambiar,

 

The following steps were taken:

  1. Remove old information.
  2. Input Line Manager's email information 
  3. Saved flow and test again.
  4. Attempt failed again. Screenshot as below:

HJLim_0-1702290360192.png

 

Looking forward to having some help. Thank you

 

Hi @HJLim 

 

could you show how line manager dynamic content looks like ?

is it only having line manager email present or some other extra characters ?

 

Because for me it worked up as expected 

Thanks & Regards,

Nived N 🚀

LinkedIn: Nived N's LinkedIn
YouTube: Nived N's YouTube Channel

🔍 Found my answer helpful? Please consider marking it as the solution!
Your appreciation keeps me motivated. Thank you! 🙌

HJLim
Frequent Visitor

Dear @Nived_Nambiar 

 

Thank you for the suggestion. I had created two flow "actions" instead of one (separated start and wait), and it worked.

 

🙂

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