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"Send Copy" of Approval Flow, Personal data error loop

I'm in an organization.  I am IT.  I am building a Flow for a user in another department.  I am finished, and I want to send this Flow to the user so they own it and they can connect it to objects in their account.

 

However, when I attempt to "Send Copy" I get the following error message:

  • Flow contains one or more email addresses. Remove any personal content from flow before sending copy.

So, I cannot submit with an e-mail address (real or fake), and I cannot remove the email address because "Start and Await Approval" will not let me save it without an Email Address in the "Assigned To" field.  

 

What can I do? TY!

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-alzhan-msft
Community Support
Community Support

Hi @zmiKaminski ,

 

Could you please explain more details about the send copy that you mentioned?

Could you please share the error message?

Are you able to save the flow? if you are able to save the flow, you could also add the user as owner as the flow(The flow would be removed to team flow tab), and then let the user remove you from the owner list.

 

Best regards,

Alice   

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

6 REPLIES 6
ChristianAbata
Most Valuable Professional
Most Valuable Professional

hi @zmiKaminski  this is becouse you can't send approvals to personal emails, only bussiness emails. not gmail, not hotmail, not yahoo etc



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v-alzhan-msft
Community Support
Community Support

Hi @zmiKaminski ,

 

Could you please explain more details about the send copy that you mentioned?

Could you please share the error message?

Are you able to save the flow? if you are able to save the flow, you could also add the user as owner as the flow(The flow would be removed to team flow tab), and then let the user remove you from the owner list.

 

Best regards,

Alice   

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous
Not applicable

It doesn't look like there was a solution to this issue.  I have exactly the same issue.  One of the solutions to add a new owner and then to remove 'me' as the owner won't work as you cannot delete the 'creator' as the owner.  It's greyed out ... seebelow

 

BenC1404_0-1643193126927.png

 

same issue here, frustrating...

Yorgooo
Frequent Visitor

Hi,

 

You can initialize a variable and then use that variable in the mail fields that you need to fill in. Once shared, the person just needs to remove that variable and add proper mail addresses.

 

Hope this helps.

I had a similar problem but in my case, my flow relates to Send an Email (V2) where my users would customise the TO field, but Send a Copy refused to let my flow go out, so I was stuck in the same annoying loop.  I tried the variable idea from  @Yorgooo  but Send a Copy still picked out the email address unfortunately.  So I took the idea a bit further and split the email address across two variables and that got it past the checks that Send a Copy obviously does.   The example below is showing a test gmail account of mine. 

 

 

Variables.jpg

 

@Yorgooo 

@zmiKaminski 

@juraj_katriak 

@v-alzhan-msft 

@ChristianAbata 

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