Canvas app office365outlook connector doesn't have a method for my case

[Billy_C]

Hi,

I know this might seem like a weird question, but I can't find a method to send an email how I want it to work.

So basically I have received an email and want to answer it within my canvas app.

At first, I thought that the "ReplyTo" method was what I needed to answer the email.

This works, but if I want to send it to someone else this doesn't work as it keeps adding that person who sends the email...

Also, forwarding isn't an option since I cannot add bcc contacts as only to contact is supported...

Hence, I would like to know if there is a method to reply to an email where I am in full control of the contacts that can be added.
The fields that I want to be sent with it are the message ID, the subject, to contacts, cc contacts, bcc contacts, the subject and the body.

Any ideas?

Thanks in advance!

[KeithAtherton · Accepted solution]

Hi @Billy_C,

If Reply to email (V3) does not allow the To field to be overridden (and remove the original sender email address) then a workaround could be to call Send an email (V2) where you have full control over all those fields, including BCC. It may not be ideal but may work as a short-term fix.

To suggest changes to this connector (or anything else), submit a post to the Power Apps Ideas site:

https://ideas.powerapps.com/d365community/forum/f1458c72-ae29-ed11-9db2-000d3a8c451e

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[Billy_C]

Hi @KeithAtherton,

Basically the Reply to email V3 (what I use) passes the "to contacts" but then adds the from contact of the previous mail as a "to contact" as well. Which is something that I don't want.

That's why I said that in that case it's more like forwarding an email since no contacts are passed in, but the "Forward an email (V2)" only allows "To contacts".

The workaround does seem like a good idea, but the problem is that you can't specify the message id which you want to respond to. So I would have to first retrieve the email and then add at the top of that retrieved email extra fields like "from", "sent on", "to", "cc", and "subject" and then add the body of the new email to the top of it again before I actually send the email.

But I guess that right now that's the best method to achieve this. I still think it's dumb that the connector doesn't provide this, but ill definitely suggest it since this would make the connector be really flexible.

Thanks!

Kind regards,

Billy