Connection to the SharePoint data is randomly lost

[mitalidesai]

Hello,

I have a connection to SharePoint list. The connection gets lost often and reconnects after some hours. This is really frustrating as i am not sure what is the reason behind this activity. When i try to refresh the connection it says "Try Again". Please advice. This is really a critical issue. 

Thanks,

Mitali

[v-xida-msft · Accepted solution]

Hi @mitalidesai ,

Based on the issue that you mentioned, I think this issue may be related to SP List connection in your app.

Please consider re-create a new connection to SP List from your app, then save and re-publish your app, check if the issue is solved.

Please also make sure your network is in a good condition. The Network state would also affect the SP List connection in an app.

If the issue still exists, please consider clear cache of your browser, then re-generate a new app based on your SP List data source, then check if the issue is fixed.

Best regards,

[mitalidesai · Accepted solution]

Hi @v-xida-msft ,

Appreciate your prompt response. When i tried to create the new connection after deleting an existing one, it gave an error "Data did not load correctly". It does not allow me to create a new connection. But after making several attempts i was able to create connection. This is so random that i can hardly say what is the root cause for this issue. 

Also, i am facing similar issue (connection to data source) with MS Flow. It says invalid connection when i am using a SharePoint connector. Any help to get a permanent solution to this would be appreciated. These issues are hindering my development tasks. 

Thanks,

Mitali

[v-xida-msft]

Hi @mitalidesai ,

Currently, I could not reproduce your issue on my side. If you want to get further help in this issue, please consider submit an assisted support ticket through the following link:

https://powerapps.microsoft.com/en-us/support/pro

In addition, please also consider take a try to re-store your app to previous version, then re-create a new connection to your SP List from your app, then save and re-publish your app, check if the issue is fixed.

More deetails about restoring app to previous version, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/restore-an-app

Best regards,

[mitalidesai]

It was a network related issue.

Thanks,

Mitali