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nhtkid
Resolver II
Resolver II

Copilot component not available

Hi,

I have enabled the Copilot feature at the environment level following the pinned article.

But when I go to the Canvas app setting, I cannot find the blow option.

nhtkid_0-1700135698416.png

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions

One other thing I noticed reading through the prerequisites. Check to see what the regional settings of your browser are. The documentation specifies that it has to be English (United States). Since you are in Australia you might be using English (Australia) as the browser setting.

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10 REPLIES 10
Pstork1
Most Valuable Professional
Most Valuable Professional

Check what region your environment is in. I believe the Copilot control isn't available in all regions yet. It also isn't available in GCC or Academic clouds yet.



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Hi @Pstork1.,

I am in Australia but I created a dev environment in US region.

 

Pstork1
Most Valuable Professional
Most Valuable Professional

If the Environment is in the US region then Copilot should be available as far as I know. Let me forward your issue to someone on the Product team.  They may have more insight that I do.



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Thank you so much. My Environment ID is

d11e120b-b28e-e89b-8d20-b0f5b1aeba07
nhtkid_3-1700215954407.png

 

nhtkid_1-1700215805991.png
nhtkid_2-1700215905153.png

 


 

 
MarKol
Power Apps
Power Apps

Hi @nhtkid,

 

a couple of things might be happening here

  • I see your env is DEVELOPER type... the doc describes the current e2e setup for PRODUCTION env type. There might be differences in default settings that affect your Copilot Control. Would you be able to try the same with PRODUCTION env type?
  • Do you have AI Builder option ON in Admin Center for you Environment? MarKol_0-1700261240037.png
  • Is your environment enabled for Dataverse? You can see it in Admin Center

     

    MarKol_1-1700263111472.png

     

    Your environment must be enabled for Dataverse to be eligible for Copilot control. This setting is OFF by default when you create your environment, and you must set it manually here: 

MarKol_2-1700263349931.png

 

Hi @MarKol,

Thanks for the prompted reply.

Yes to all your questions.

But maybe, I should try the Prod instead of Dev env.

Pstork1
Most Valuable Professional
Most Valuable Professional

Just to follow up on this. I checked and the settings are the same in my Developer environments. So I would think it should be there for @nhtkid . Could it be something related to his default environment not being in the US Region even though the Developer environment is? All my environments are in the US region.



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It might be. But I can't change my default env.

Thanks for the response. I will put a call into premier support.

One other thing I noticed reading through the prerequisites. Check to see what the regional settings of your browser are. The documentation specifies that it has to be English (United States). Since you are in Australia you might be using English (Australia) as the browser setting.

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