Crisis Communication solution feedback

[mabolan]

On Monday afternoon, as news of COVID-19 cases spread globally, we pulled together a team to help customers coordinate their own information sharing and team collaboration in response to evolving conditions in times of crisis. Today, less than 48 hours later, we’re releasing the first version of that solution for any customer organization to quickly implement. You can read more about the solution in our blog post or get the full instructions for how you can implement your own Crisis Communication app here.

We're extremely excited to hear how the community leverages this app, so we've created this thread to hear directly from you. Feel free to share your experience customizing the solution and altering it for your own needs. Over the next few weeks, we'll take your responses to make the app even better and post incremental updates. 😁

[Lisajo]

How do I delete the 2 Power Apps for the Crisis Comm? I've been asked to 'start fresh'. The delete button is grayed out in Power Apps.

Thanks.

[DanielaHo]

Hello, 

Importing the Crisis Communication News Notification Flow resulted in the following import error: 

The pagination policy of workflow run action 'Get_group_members' of type 'ApiConnection' at line '1' and column '5676' is not valid. The value specified for property 'minimumItemsCount' exceeds the maximum allowed. Actual: '100000'. Maximum: '5000'.

What can I do about this, it is not letting me import the Flow with this error existing.. can anyone help please? 🙏

[Anonymous]

Thanks @martinkwright ! You're right, it works! 

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@martinkwright wrote:

@Anonymous 

We had the same thing happen to us upon updating. However, when we published everything was fine. I went back to edit and it pulled the information as it did before. 

Just in case it doesn't work the same for you, You can roll back your app to the previous version rather easily. 

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[Anonymous]

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@DanielaHo wrote:

Hello, 

Importing the Crisis Communication News Notification Flow resulted in the following import error: 

The pagination policy of workflow run action 'Get_group_members' of type 'ApiConnection' at line '1' and column '5676' is not valid. The value specified for property 'minimumItemsCount' exceeds the maximum allowed. Actual: '100000'. Maximum: '5000'.

What can I do about this, it is not letting me import the Flow with this error existing.. can anyone help please? 🙏

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@DanielaHo  I have the same issue, so hopefully someone can help us out 🙂

I did succesfully update to the latest version and this has resolved many issues, which is great!

Some other open questions from my side:

• Work status: when i register my work status and log in afterwards it keeps saying 'Let others know where you are working'
• I get the impression that the location does not work. In my PowerBI report, I only sometimes see a dot with a location, but usually I don't. Even for my own location, which I did turn on.
• I can't get the app to work on my iPhone (I seem to be the only one though, fortunately). It keeps saying there is no source indicated for the app. Have removed the app several times + cleared cache.
• Can we send a notification in Teams when a new message has been posted in company news without using the Azure AD connection? (I've tried but can only send it to 1 person then)
• I know we can view Analytics, but does this include the times the app has been launched from Teams?

Thanks in advance!

[martinkwright]

Implemented Location features and it works just fine if the user launches the app in a browser but we have also exposed the application via teams and it seemingly doesn't capture location when inside of Microsoft Teams. Is this expected? 

[Mr-Dang-MSFT]

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@Anonymous wrote:

Hi @Mr-Dang-MSFT !

When I want to update the app, it tells me this:

This does not seem correct as everything is already set up.

What am I doing wrong?

Thanks!

Merel

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Hi @Anonymous ,

Not sure if you solved this yet, but if you had re-imported the app to update it, you will need to remove the SharePoint connectors again and re-add your own. That is likely why you're not seeing any content in there.

Also be sure to save and publish once you make the changes.

[Mr-Dang-MSFT]

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@Lisajo wrote:

How do I delete the 2 Power Apps for the Crisis Comm? I've been asked to 'start fresh'. The delete button is grayed out in Power Apps.

Thanks.

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Hi @Lisajo ,

Are you trying to delete the app from make.powerapps.com?

Are you an owner of the app?

[Mr-Dang-MSFT]

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@Django wrote:

Another great template!

Feedback from end users: 

1. Desire to change colors to make it more "own" without changing all images / controls
2. The grey area at the top takes up a lot of space if only a few functionalities are being used so maybe this menu should be optional visible --> this way the screen of FAQ will show more items
3. FAQ categories (even though you have free text search 🙄) are still often desired so FAQ items can be grouped on a category and filtered on a category to guide people on the overall categories like: "Working from home" - "Customer communication" - "To do if sick" etc

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Can you be specific what colors you intend to change?

You can add a Category column to your SharePoint list (may need to remove and re-add the list from the app for its changes to reflect in the app). A second component will appear for categorization instead.

[Mr-Dang-MSFT]

I think the latest version solves the issues below. @Anonymous, are any of the issues below still affecting you?

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@Anonymous wrote:

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@mabolan wrote:

@Anonymous , I think I figured it out. You'll want to...

1. go to the list of components

2. open FAQList

3. select FAQGallery

4. update the Items property so that it sorts by rank

Hi @mabolan , thanks a lot! For me this one was not an issue, it was for @martinkwright I think. But thanks anyway 🙂

I do have some other questions/issues that I posted earlier:

1. Work status:
   1. When I register a work status for multiple dates, for example today and tomorrow, and login the next day, it again asks me to submit my status, even if the app should already 'know' I'm working from home
   2. It seems that not always, all dates registered as WFH/OO are send to the team. I receaved an email from a co-worker that said 'I will be working from home on these dates' - but there were no dates there. When I did the same, it did send out dates in the email
   3. The autoreply function gives an error. NOTE: I downloaded the latest version last week on Thursday, as @Mr-Dang-MSFT indicated this might solve the issue, but that one gives me all kinds of errors of the type 'Not a valid connector - Error response'. 
2. I get the impression that the location does not work. in my PowerBI report, I only sometimes see a dot with a location, but usually I don't. Even for my own location, which I did turn on.
3. Scrolling in Company news does not work properly with the arrow button (it does when using SHIFT+mouse wheel)
4. I can't get the app to work on my iPhone (I seem to be the only one though, fortunately). It keeps saying there is no source indicated for the app. Have removed the app several times + cleared cache.
5. On the notifications about company news in Teams:
   1. Can we send a notification in Teams when a new message has been posted in company news without using the Azure AD connection? (I've tried but I can only send it to 1 person then)
   2. I now have it send a Flow bot message to just myself, but when I click on Read more, it leads me to an error page.

Thanks in advance!

Merel

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[Mr-Dang-MSFT]

@mef1985 ,

You can add new images, videos, and audio in the Power Apps studio by clicking:

File > Media > Browse

Then reference the filename of the image where it is needed.

Alternatively, you can reference the URL to an image in the field where an image is needed.