Crisis Communication solution feedback

[mabolan]

On Monday afternoon, as news of COVID-19 cases spread globally, we pulled together a team to help customers coordinate their own information sharing and team collaboration in response to evolving conditions in times of crisis. Today, less than 48 hours later, we’re releasing the first version of that solution for any customer organization to quickly implement. You can read more about the solution in our blog post or get the full instructions for how you can implement your own Crisis Communication app here.

We're extremely excited to hear how the community leverages this app, so we've created this thread to hear directly from you. Feel free to share your experience customizing the solution and altering it for your own needs. Over the next few weeks, we'll take your responses to make the app even better and post incremental updates. 😁

[aarondab]

Hi @mr-dang  and the Power Apps community I'm having an issue with teams notifications or emails to users when something is posted to any section of the app like FAQ or company news. Can you advise? It's rolled out for many users who can't get notified. 

Also noted the below error in the screenshot attached 

The sender with objectId "" is not a member or an owner of the team.

[KeBrJoDk]

Yea it is the same admin bothe in the PowerApp and in the flow.

But in the PowerApp i can not chect it because I newer get to intall the App finish

In the flow my trigger don not have the i next to the Copy to my clipboard (preview)  

[Anonymous]

---

@mabolan wrote:

@Anonymous , I'll try to answer the questions that I can 🙂

• The issue @DanielaHo had should be resolved now in the latest version
• We can consider this for a future enhancement 🙂
• Yes, location in the Teams app is currently not working; we have a bug on the Teams team to resolve
• This bug should be deployed now; please make sure that you have the latest version of the Power Apps app from the iOS app store
• You can send the notification to a distribution list instead if you don't want to use the AAD connector
• It includes all launches (including within Teams)

---

Thanks @mabolan , that answers all my questions! Keep up the good work 👍

[Mr-Dang-MSFT]

@djoeg01 ,

Does the inbox receive the request by email? The app sends an email receipt to that inbox before kicking off the flow. That's what I would check first. 

[Mr-Dang-MSFT]

Hi @aarondab ,

I think you may be confusing the flows in the solution.

There are two flows:

• News notification flow: when a new item is added to the SharePoint list for company news, a notification is sent out by the method picked: email, Teams notification, or Power Apps notification.
• Request flow: when a user submits a request to the response team, an email is sent to the email address set up for emails. The flow sends the same to the channel set up for the response team.

Can you check these steps and check that the inbox is receiving emails?:

https://powerusers.microsoft.com/t5/Building-Power-Apps/Crisis-Communication-solution-feedback/m-p/5...

[mgbadebo]

Great application and thank you for sharing this. I have a suggestion that I believe will enhance the app.

For a global organisation with offices in multiple locations across the globe, some information are location specific. E.g. The Crisis Team in London will be different from the Crisis Team in New York. Imagine an Organisation with 100s of locations around the globe and each with their different Crisis Teams. In order to make it easy for someone who is looking for a contact in New York, it will be nice to be able to filter information based on City/Country.

1. It will be nice to be able to create a list of Countries and City as part of setup in the Admin section.

2. Meaning that when one create an item (News, Contacts, FAQs etc), one should be able to select applicable Country and City

When viewing from the app, one should be able to search / filter for specific Country or City.

Thank you.

Moses

[Anonymous]

I received the following error message while trying to create new connection with Office 365 outlook in Power Apps.

How can i solve this error ?

[Anonymous]

I have deployed Crisis Communication App by my E3 License id of powerApps to Team. Now I am facing an issue that Crisis Comm App features like e.g. "Make a Request " is not working on my other users organization Office 365 ids. And while connecting datasource connection to other users its showing message "This app uses features that come with a PowerApps Premium Plan. Start a trial to use these features". This gives next button i.e. disabled. Please Give me advice to make it work 

[rakesh0987890]

I am also facing the same issue. Any help on this?

[rakesh0987890]

I am also facing the same issue. Any help on this